"We loved this new hotel. The staff all around was friendly and helpful. The food was good and varied as well as the drinks at the bars. We also loved the entertainment every night and the party at the Riu-Caribe at the other end of town (free shuttle). The hotel also provided free shuttle service to the airport (about 25 minutes away). The family room was appropriate for the 3 of us (wife, daughter and me) and had a beautiful view of the ocean (despite it being a room with partial view).
Only event was that we were asked to leave the room for cleaning at 8:30 am during one of the days despite the fact that we did not leave the tag requesting room service out. Apparently, there was a do not disturb tag as well, but we did not have it available then. Anyway, no big deal, just a small disturbance in a great stay."