Elegant Hotels Caribbean Islands hotels

"Beautiful property"

"the food was nasty "

"Food was below average in my opinion as far as the buffet. The restaurants were decent, the swim up room was decent. We had an issue with the tv when we arrived but they fixed it in one day. Overall it was good experience. "

"Nice property, however it’s terrible value for money. On top of very high room rate, you pay a daily resort fee of $83.60 and daily service charge of $21.78 for basically cleaning your hotel room - never seen a hotel that charges for regular room cleaning. Front desk staff is far from customer centric, but we have seen some great customer service in restaurants, particularly the Madeline Cafe. It’s a beautiful property, but one that is designed to take maximum financial advantage if you, really expensive food and drink prices, built in service charges for everything and in asking for TIP on top. A kids smoothie with tax, service charge and a small tip comes to $15! "

"Upgrades are needed! "

"Everything is OVERPRICED! A bottle of water $10.00, bag of chips $15.00! Beautiful beach and resort but buy food at the market which you can’t walk to…."

"The room was clean but then, I expected to have the floor wiped, and bathroom clean. It was, after first day, a very superficial cleaning."

"The room is ok, but need to improve and need some repairs, on the room, parking is very difficult"

"So so "