Find Hotels near Addison Airport (ADS)

"Room was clean and staff was nice and helpful. They put me in a quiet room which was exactly what I needed. The pillows are big fluffy lumps and they gave me the worst stiff neck. Also, no shampoo! You can’t tell when the bottle is empty. I called to get shampoo and I got two more conditioners because it said apres shampoo and was confusing to the staff, I think. "

"Everything about this Hotel is nice except the rooms; they are clean but look very dated. "

"The location was great. The lady at the front desk had a horrible attitude during each interaction I had with her. Room service was late in the day which was inconvenient when returning to the room early in the day. "

"The place doesn’t look like it does in the pictures "

"Excellent stay! My family of 4 stayed for 2 nights in a double queen suite and it was fantastic and very spacious! Clean rooms, staff was friendly and I absolutely loved happy hour and the breakfast buffet. The hotel is in Excellent condition. Will definitely stay here again. "

"Staff was friendly but there were maintenance issues in the rooms."

"Rooms were clean and staff was friendly. "

"Front desk staff was kind, and the room was somewhat clean. Unfortunately, the rest of the experience went downhill from there. The overall property felt sketchy and left me feeling unsafe—I truly wish I had read reviews before booking. This was not at all the Embassy Suites experience I’m used to. The bar service was especially disappointing. I was the only person sitting at the bar waiting on my husband and was never acknowledged or offered a drink. After about 30 minutes, I finally asked if I could order, and the bartender responded with a sarcastic comment: “Well, this is a bar.” He then instructed us to get up and walk over to get our drinks he wouldn’t serve us at our chairs (mind you we were the ONLY people at the bar top). Said he didn’t want to be expected to serve others, which was both confusing and unprofessional. He spent most of the time sitting down and showed little interest in providing service. To make matters worse, I witnessed concerning food handling. A staff member brought out a bowl of ranch dressing, had the bartender and another employee smell it as if it might be spoiled, then returned it to the serving area and wiped a film off the top with a napkin using her bare hands before putting it back out for guests. Between the lack of hospitality, poor service, and questionable cleanliness standards, this was a very disappointing stay.Would Never book here again."

"Clean room, great breakfast. Easy check in and check out when using app!!!"