美斯特雷 5 星級飯店

「很舊的酒店，當晚入住時房間冷氣是壞的，真叫人受不了，那時威尼斯白天有38度，房間就像是烤箱，而且酒店還一付無可奈何的樣子，根本就是欺負我們東方人，是我老公一直不放棄要飯店處理，隔天下午才派人來，我們放棄了半天的行程在房間等，真是很不好的經驗。所有住過的5星酒店，這是讓我覺得服務最糟的。」

「Hotel is at a very good location, making all places of interest and shopping areas easily reachable The food provided at the breakfast is good with lots of varieties. However, the staff members in general are not entirely friendly, particularly those serving at concierge. Having said that, a lady staff receiving guests at the breakfast area is very helpful and always greets us with smile」

「A bit far from St Marco. Check-in process was great and the gentleman was very professional. All perfect except for checking out. I booked a pickup at the hotel and the lady insisted that I walked 10 min away over to the taxi port with heavy luggage to meet the driver there. How could I tell which driver and car? I ended up meeting the driver at the hotel but why did I have to fight for that? 」

「Room was clean and the property is beautiful with some beautiful artworks. Staff was nice and pleasant. The older people working there are amazing, and the young can definitely learn from them. Simon was especially wonderful. When I checked in I was not told about the pool nor did I use it- I would have liked to take a peak at it for sure though! The hotel rooms are comfortable but they sorely need a coffee machine! A Nespresso would be ideal. I would visit and stay again. 」

「I booked this hotel because of SLH , it's cost 700Euro , but more like 4 star business hotel , you should pass very dark aisle to your room, it's like staff access, the room's decoration is really rough. People works here , nice and helpful 」

「好」

「Lovely Place ! The room and Breakfast are very nice, but the location is kind far from the station, you should take the water taxi to go over there. Apart from this, Everything is very well.」