柯叻 5 星級飯店

「I booked a 4-night stay in a Deluxe Suite under single occupancy, as my partner was unable to join me at the time of booking. At the last minute my partner could join 3 of the 4 nights. I attempted to notify the property, but it repeatedly led to an error page. As a result, I informed the front desk in person upon check-in. At check-in, I clearly explained that an additional guest would be staying for the latter three nights. I was told that there would be an extra charge for breakfast, which...

「整體都非常好」

「Absolutely loved our stay at the Carlton Hotel Bangkok Sukhumvit! The location is perfect for getting around the city. Our room was spotless with a stunning open view, and the daily housekeeping was simply fantastic. The hotel facilities are top-notch across the board. We were celebrating a birthday, and the staff went out of their way to provide special arrangements that made our trip unforgettable. Highly recommend!」

「前枱客服非常熱情款代，又非常願意協助客人call bolt 遇到客人投訴沒有執房和补给房間物品，例如水，換毛巾，即馬上安排員工，盡快執房。 今次旅程都非常難忘，因為是birthday trip, 洒店方面送了一個生日蛋糕给我們一家人，一齊慶祝生日，又有一次性的迷呢吧的酒水，给我們飲用，有汽水和啤酒，开我們私人birthday party. 非常开心和愉快，下次会再住这間酒店」

「Shower water temperature not stable, the rack on the bathtub is very bad quality, air con the low wind speed is still too strong, amenities always missing some items everyday, had to call CS to get tissue papers, cotton buds, etc. the hotel is old need update :) Shuttle bus is very convenient and always have seats available 」