凱倫 5 星級飯店

「酒店很新，服务很好，早餐丰富。可惜的是房间电源故障，严重影响睡眠。我们的航班晚点，半夜办理入住，本来期望好好睡一觉，结果走廊和卫生间的两个灯无论如何都关不上，拔了房卡关闭全部电源也没用，糟糕的是卫生间的墙是半透明的，房间很亮，拿了面巾纸当眼罩，勉强睡了三个小时，感觉不好，扣分。」

「I had a wonderful one night stay on Monday 15/12/2025. The room was great. the staff were very efficient and friendly, and I had a wonderful breakfast. I will definitely stay at Crowne Plaza JKIA again if I ever have a late arriving flight to Kenya. It made everything so much easier and more pleasant for me. Asanteni sana sana to the Team. :-) 」

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「Best stay ever」

「I had a wonderful stay at Kempinski, and this being my third visit this year says it all. Irene at the front desk was welcoming and efficient, Frantz, Alvin, and Moses from guest support were consistently attentive, and Ruth at the Balcony Bar delivered excellent service. The strong leadership of GM Hakiki is clearly reflected in the team. Exceptional service throughout — I’ll definitely be back.」

「The room was spotless and all the staff were very helpful 」

「Great hotel, location is in Nairobi city area, walking distant to banks, restaurants, supermarkets etc. The hotel has everything you need, and has excellent service! All the staffs have super nice smile!」

「酒店环境不错，内部就有两个餐馆，整体感觉挺好，不过可能整个内罗毕的治安都不好，住在这里都不敢去周边逛，即使是在市中心。」