有馬町 5 星級飯店

「Behind excellent! Highly recommend! 」

「很好」

「Turndown service 係一個非常好體驗 絕對值得一試 」

「臨時付費upgrade 到高層景觀房間，包早餐以及高層的lounge，可享茶點和咖啡。 酒店位置非常方便，通過地下街7、8分鐘就能直達不同購物商場，嚴寒或是下雨天也不怕，即使坐公車也很方便，酒店正正是四橋線6號出口。」

「The view is always excellent, if it can upgrade its TV so that it can watch Netflix, it will be great!」

「The hotel was a little understaffed, but they did their best to provide the best service to their guests. Housekeeping did a great job of cleaning our rooms twice a day. Shoutout to Mr. Aoki from Guest Services for perfectly arranging all the transportation and box deliveries for us as well as Mr. Munuir from Guest Services for helping out with luggages and transportation after check-out. Some staff from Guest Services were less helpful and tried to avoid taking responsibility but I'm very glad...

「Nice hotel with friendly and helpful staff」

「One of the nicest city hotels we have stayed in anywhere. The service was stellar, the restaurants were amazing, the rooms were outstanding. 」

「Lurxy hotel. Nice location」

「飯店的迎賓服務很棒，非常用心的寫了小卡片給我的小女兒（訂房時有備註..）而且主動幫我們升等房型，非常感謝！！大阪城的view真的是太美了，美中不足的是，附近的便利商店都有點距離，步行可到的只有一間小小的family，走的時候車流和超速有點令人緊張，後來寧可搭Uber去附近seven，有四個便利商店也有藥妝，另外在硬體上飯店的設計真的可惜，把衣櫃和浴室做成連通的，會導致吊掛的衣服天天都是潮濕的，要處理潮濕的衣服有點麻煩，飯店設計師居然沒有考慮到濕氣的問題，而且最好要退房時發現我帶去的鞋盒（衣櫃對面）居然跑進一隻蟲子，嚴重嚇到，我覺得可能還是跟濕氣有點關係，另外有可能是打掃的部分不夠仔細，因為前ㄧ天根本沒蟲子，每天床頭和臥榻床邊的灰塵都蠻多的，得自己擦拭。」

「Good communication (WhatsApp, speedy replies), excellent information about the local area provided, 5 minutes from the nearest station, lots of excellent dining and convenience store options nearby. 」