Union Park 3 Stars Hotels

"The lady who checked us in was no help in finding a place to eat."

"Very close to convention center and the Pizza Hut across the street is a +"

"Staff was helpful, but morning check in was a long process and long wait. "

"Room was $240 for the night through Expedia. I paid an extra $55USD for extra early check-in. The guy was helpful and polite but neglected to give us a wifi code. After check-in everything was downhill. Room door was seized. Clearly broken. You could see light around the room door coming from the outside. I took a picture because it was laughably bad. Bathroom door wouldn’t close. Obviously couldn’t be locked. Doors were mounted crooked. Room smelled of dank urine (mold?). When I called down to the front desk I discovered that the phone cord wasn’t right and the lady could hear me. She was rude and disrespectful. I assume she thought it was my cell phone BUT IT WAS THE HOTEL ROOM PHONE. They once have call display so she should have known that I am a paying guest. I would not have bothered with a review but the 3 staff members at the front desk were absolutely brutal. They implied that it’s my fault that their hotel is a dilapidated stink hole and that they just work there. Manager tried to lecture me. Really? The in room coffee maker had no drip basket so I couldn’t even make coffee at 5am before leaving for the airport. I had to chug an coffee from the lobby right before jumping into an Uber The area pool was gross and the hot tub was literally boarded over with plywood. No towels out. Plastic chairs in poor condition. Airplane noise from the airport is not their fault but still a nuisance. All the other guests seemed miserable. Not surprising. "

"There is no airport shuttle "