古晉3 星級飯店

「地點適合找食和購買物品。離河邊很近晚上去何邊公園走走很不錯。」

「The bedroom TV wasn’t working throughout our stay there. Plus the in-house safe wasn’t working as well so we had to carry our valuables around while outside. Other than these minor inconveniences, the staff offered very personable and prompt service, impeccable and fast. Good location to a lot of good food places. 」

「Convenient location」

「The service is great. The size of the room is moderate.」

「飯店離市區景點都很近，隔音也好，價格(城市景)便宜」

「Clean, Nice staff near shopping mall & food court. 」

「客房舒适，厕所蛮清洁的完全无异味。但房间书桌的椅子皮革都剥落了，坐的不舒服。 服务员态度不错 酒店的Wifi很差，有时候完全不能上网。 酒店位置清净，但无太多的饮食地点。建议打德士出去shopping或逛逛。」

「This is one of my favourite place to stay. Indeed worth the price and we will definitely will come again for our next visit. 」

「Good」

「Staff, mostly nice but some are a bit rigid. Location not very convience just quite close to airport around 8 mins if taking grab. For the room, i think im a bit unlucky coz when the 1st room i live, i find there are some ants on the blanket, so i get down & call the staff to help me to change another room. So far, for the next 4 days, everything seems good, BUT..till the last 2 days, i again suddenly find 4-5ants on my bed blanket again.. To be honest, as a customer, "Tidness" should put the...

「large space, clean overall except some insects/ ants in the room. can communicate easily with landlords 」

「性價比算高的，但螞蟻多了些。」

「Endroit exceptionnel avec un concept original de tube en béton mais qui s’intègrent parfaitement à la nature. Équipe adorable et réactive ainsi que le manager (qui est également celui du Theatre à Kuching, où nous avons séjourné). Tout est réfléchi pour passer 1 séjour idéal, bon restaurant, 2 piscines, une multitude de coins « détente », une bibliothèque et même 1 salle de prière. Vraiment rien a redire tout était parfait.」

「The rooms are clean and staff are friendly.The hotel is perfectly located at the city centre.」

「L: Easy parking & plenty amenity shops. DL: Not many choice for Muslim eateries within walking distance」

「Overall is okay. For the toiletries, it is not complete, it would be great if they also provide tooth brush and tooth paste. In my opinion, the receptionist need to improve in behavior especially in talking with the customer. The welcome feels cold vibe, no smile at all, the tone like there no soul. Receptionist is important as it is the front liners of a hotel.」

「我們早上十點抵達飯店而櫃檯服務人員也讓我們check in，心想真是遇到好人了。傍晚的時候在床上發現有臭蟲（bed bug）我們要求換房間，他們也馬上換給我們，但幾天下來換了四間房間我的手腳背後臉上被臭蟲咬得很嚴重也投訴很多次，但每次的回應都只是會向管理層反應。第三晚我們的導遊找了經理理論後他們決定少收一晚的房錢、贈送早餐券及水果拼盤做為賠償，經理Mr Patrick也親自上來向我們道歉。現在我的身上留下很多蟲咬的疤痕，請Harbour View Hotel正視臭蟲bed bug這個問題。Please take this seriously.」

「The hotel location was convenient, just by the main road. If you are travelling without a car, it’s convenient to book Grab from this hotel. The room we stayed in was spacious for 4 pax. Beds were comfortable, hot shower, good water pressure. There’s window but unfortunately you are not allowed to open it. There’s only aircond available in the room, no fan. The room was for 4 pax, they only gave 2 pairs of room slippers, but they gave 2 more upon request. Housekeeping have to be improved, toilet...

「出了一点点事情，但是酒店经理处理事情能力很好。。」

「Basic needs were met. Nice jungle experience and beach nearby. 」