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Sheraton Kuching Hotel

3.5 star property
Savor local flavors and city energy at this urban retreat where tranquil gardens and refreshing pools offer peaceful moments between adventures

Choose dates to view prices

The Sheraton Kuching Hotel, in the heart of the city, offers travelers multiple dining options, including Chinese cuisine at one of its five restaurants. Guests can enjoy the outdoor pool, find quiet moments in the garden, or connect with WiFi throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
The current price is NT$3,571
NT$3,936 total
includes taxes & fees
Feb 6 - Feb 7

Room options

View all photos for Superior Room, 1 Twin Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Twin Bed, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • City view

View all photos for Deluxe Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 320 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Junior Suite, 1 Bedroom

55-inch LED TV with satellite channels

Junior Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from property

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Club Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • City view

View all photos for Junior Suite, 1 Bedroom

55-inch LED TV with satellite channels

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 102 sq ft
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 4026 sq ft
  • Sleeps 3
  • 1 King Bed
  • River view
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About the neighborhood

Located in Kuching, Sheraton Kuching Hotel is in the city center. Travelers eager for a bit of culture can stop by Cat Museum, while those who have shopping on the agenda may want to visit Hills Shopping Mall and The Spring. Jalan Padungan and Kuching Waterfront are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Kuching travel guide
Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • Riverside Shopping Complex
    2 min walk - 0.2 km
  • Hills Shopping Mall
    2 min walk - 0.2 km
  • Jalan Padungan
    5 min walk - 0.5 km
  • Kuching Waterfront
    11 min walk - 1.0 km
  • Plaza Merdeka
    13 min walk - 1.1 km

Getting around

  • Kuching Intl. Airport (KCH)
    22 min drive

Restaurants

  • Topspot Food Court
    2 min walk
  • Fock Hai DimSum (福海)
    1 min walk
  • Cat City Cafe & Bistro 2
    1 min walk
  • McDonald's
    2 min walk
  • Hartz Chicken Buffet
    2 min walk

About this property

Sheraton Kuching Hotel

Hotel near Kuching Waterfront
Located close to Hills Shopping Mall and Jalan Padungan, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and 4 meeting rooms
  • A 24-hour front desk, a banquet hall, and a front-desk safe
  • Smoke-free premises, concierge services, and an elevator
Room features
All 378 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

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includes taxes & fees
Feb 22 - Feb 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Gu Jin
  • Nomadic
  • Tabby Gastro Bar
  • The Assembly Lounge
  • Ukemochi

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 162.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Secured self parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 162.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

Does Sheraton Kuching Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Kuching Hotel?

As of 2026/1/28, prices found for a 1-night stay for 2 adults at Sheraton Kuching Hotel on 2026/2/6 start from NT$3,571, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Kuching Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per day.

What time is check-in at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Kuching Hotel?

Check-out is at noon.

Where is Sheraton Kuching Hotel located?

Located in the heart of Kuching, this hotel is within a 5-minute walk of Hills Shopping Mall and Jalan Padungan. Kuching Waterfront and Sarawak General Hospital are also within 2 mi (3 km).

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Reviews

Sheraton Kuching Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 90 reviews
Rating 8 - Good. 13 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 4 out of 90 reviews

Reviews

10/10 Excellent

Erviana

Liked: Cleanliness, amenities, property conditions & facilities
Great and spacious room
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with super friendly staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff.
Stayed 4 nights in Jan 2025

6/10 Okay

Russell

Liked: Cleanliness, staff & service, amenities
Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too
Stayed 3 nights in Oct 2025

8/10 Good

Martino

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & New hotel

Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Stayed 2 nights in Aug 2024

10/10 Excellent

Khalik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great. The size of the room is moderate.
Stayed 5 nights in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

A good location and pleasant environment

A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Dec 2023

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
Stayed 10 nights in Oct 2024

10/10 Excellent

Kai Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and services

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Sheraton should do better

The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still not ready

Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Stayed 1 night in Dec 2023

6/10 Okay

Leong

Liked: Cleanliness, property conditions & facilities, room comfort

A 5 star hotel that deserved only 3

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nai Liang Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to fault
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and pleasant

Hotel is mew and near amenities. It’s safe and clean.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jesmie

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad service experience

Location is good. However service is terrible and they treat customers who booked via hotels.com as second class customers
Stayed 1 night in Jul 2025

10/10 Excellent

Yin Keow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel
Stayed 5 nights in Aug 2025

2/10 Terrible

Jesmie

Disliked: Cleanliness, staff & service, room comfort
Pillow was not comfortable, i had neck pain the next day for the entire day. Shower head wasn’t functioning too.
Stayed 1 night in Aug 2025

6/10 Okay

Jesmie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor
Stayed 1 night in Jun 2025