ok not bad. better than other at the same city
a lot
真實旅客
於 2019 年 7 月住了 3 晚
8/10 不錯哦
Musyiri
商務旅客
2025 年 6 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Semua ok lah, breakfast sedap
Musyiri
於 2025 年 6 月住了 1 晚
8/10 不錯哦
真實旅客
團體旅遊
2025 年 3 月 20 日
喜歡:員工素質
Pleasant but….
The pillow case and bedsheet were not clean. Some black stains.
The flushing in the toilet needs to press a second time before it stops.
The lights in the room are blinking. They should be changed.
The toilet’s tiles are in need of a good scrub!
The staff are pleasant though.
Overall the location is good, the facilities are in need of an upgrade.
真實旅客
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Heidi
家庭旅遊
2024 年 12 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Heidi
於 2024 年 12 月住了 2 晚
6/10 一般般
Karen Anak
2024 年 12 月 20 日
The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre.
Karen Anak
於 2024 年 12 月住了 1 晚
6/10 一般般
Poh ching,Kuala Lumpur
商務旅客
2024 年 12 月 18 日
不喜歡:住宿環境和硬體
Room cleanliness not so satisfactory. Air cond ventilation cover / surrounding area with dust.
Room housekeeping not well managed.
Poh ching
於 2024 年 12 月住了 3 晚
4/10 不太好
Josie
2024 年 12 月 2 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horror
The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door.
The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.
Josie
於 2024 年 11 月住了 5 晚
6/10 一般般
donald ian george
2024 年 11 月 16 日
喜歡:整潔度和員工素質
Convenient for everything. All walkable.
donald ian george
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Sathiabama
商務旅客
2024 年 11 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sathiabama
於 2024 年 11 月住了 1 晚
6/10 一般般
Muhyun
商務旅客
2024 年 11 月 11 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Muhyun
於 2024 年 11 月住了 3 晚
2/10 很糟糕
Charlie
情侶出遊
2024 年 11 月 2 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a very unpleasant stay at Astana Riverside. Check in was very bad because the hotel wanted us to pay the rate which was much higher than what we booked on Expedia. I have been an Expedia member for a long time and this was a first ever when a hotel wanted to charge differently than the rate that was booked. After speaking to the manager this was resolved but it took a long time for check in to be processed. The room was very disappointing too. Broken chair and no towels when we got there. Had to wait 1 hour after calling several times to get the bath towels delivered. Really not worth it, absolutely terrible hotel for the price we paid (RM 950 for 2 nights).
Charlie
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Iz
情侶出遊
2024 年 10 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Iz
於 2024 年 10 月住了 3 晚
6/10 一般般
Glenn
2024 年 10 月 16 日
Glenn
於 2024 年 10 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客
2024 年 10 月 14 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Glenn
2024 年 10 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable Stay in Kuching
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
Glenn
於 2024 年 10 月住了 1 晚
4/10 不太好
Kota
2024 年 9 月 28 日
Kota
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Lene
2024 年 9 月 19 日
喜歡:整潔度
Servicen i respitioner , er dårlig da de ikke informere om hvad hotellet kan byde på .
En fantastisk morgenmad
Lene
於 2024 年 9 月住了 3 晚
6/10 一般般
rut
家庭旅遊
2024 年 9 月 15 日
喜歡:整潔度和員工素質
Sinceramente no es un hotel de 5 estrellas como dicen para empezar la piscina pertenece a otro hotel y tienes que cruzar un pasadizo cojer el ascensor del otro hotel y llegar a la piscina , una odisea por lo que para mí es una publicidad engañosa el decir que tiene piscina .
Lo segundo esq las habitaciones las hacen muy muy tarde , nosotros salíamos muy pronto del hotel para hacer las excursiones y los dos días al llegar a las tres de la tarde la habitación estaba sin hacer , eso no es normal
Es un poco anticuado pero bien situado eso sí , habitación grande y botellas de agua de cortesía pero que actualmente hay mejores opciones por la zona
rut
於 2024 年 8 月住了 3 晚
10/10 有夠讚
donald ian george
2024 年 9 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
donald ian george
於 2024 年 9 月住了 4 晚
10/10 有夠讚
sudarsono
家庭旅遊
2024 年 8 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Want a hotel in center of city, then this one is
sudarsono
於 2024 年 8 月住了 1 晚
6/10 一般般
S Bin
2024 年 8 月 16 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
S Bin
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Kenneth
2024 年 8 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Kenneth
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Florence
2024 年 8 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)