Derby 3 Stars Hotels

"Besides the many homeless that were both sleeping in the lobby, eating the breakfast, and crowding the entrance/exit, the morning we were checking out, the ceiling started leaking water directly over the toilet, which not only splashed onto the toilet paper, but was dripping both water and ceiling pieces over the toilet The girl who checked me in was lovely and I wanted to have a positive opinion, but I felt unsafe and couldn’t use the bathroom the morning we left"

"Wi-Fi didn’t work and they didn’t care "

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"Room was clean. Staff was nice"

"We were charged $152 per pet $304 total for my two little dogs for a cleaning fee for one night so I paid more for my pets than the room. Our dogs are hyper allergenic and have hair so they don't shed and are cleaner than most people. Will never stay there again. "

"Everything was fine, except the coffee machine in the room did not work. "

"We booked a king sized bed, but were given 2 double beds. I did not call the front desk —he had already told us they were booked. I did not appreciate the switch."

"Parking was secure and check in was easy and effective as well as the check out process. "

"The room was not cleaned at all. We found a papa John’s pizza in the drawer and there was dog food on the floor (clearly from previous guests). We also found flowers and small sticks from outside on the floor. Very obvious that all was done was making our beds prior to our arrival. We asked for our sheets to get changed but housekeeping leaves at 11am. My son got sick from the breakfast that was offered and got some type of stomach bug since he was throwing up for the past 48hrs since we fed him the breakfast. The staff were polite & nice but overall the stay was horrible and I couldn’t wait to get home. The parking lot had loads of pot holes and there were beer bottles and trash thrown in the grass near the parking lot. Lastly they have a sign that says the door on the side is always locked and you require your key card to get in. It is not. It was wide open for anyone to enter so the premises is not safe. Never again. "