La Quinta Inn & Suites by Wyndham New Haven

Not a fancy place but surprisingly comfortable. Clean, spacious and warm room, comfy bed, good tv selections, coffee maker free breakfast. Great view of the LI Sound from my room. I’ll be back.

This La Quinta was absolutely terrible. (And we typically love La Quintas) It was filthy - the halls, elevator, rooms etc... it smelled heavily of smoke, to the point of needing to change rooms (a first for us) the room has stains everywhere, including questionable ones on the couch in our “luxury” suite. Pillows were missing cases, hair was on one of the beds, soaps were not stocked, the bathroom was grimy. Sheets too small were forced on the mattress and there were not enough pillows per bed. There was an incredibly loud party with music above us & when we asked the desk for assistance at 11:45pm, we were told they were fine with the party & maybe it would end soon. We had a 4yr old trying to sleep through this, but the staff was not interested in enforcing quiet hours. We stayed here as the halfway point to our holiday destination after driving all night & just wanted a restful place to sleep with our young son, dog & (I’m pregnant). If we hadn’t arrived so late & with a kid + dog, we would have turned right around & left. We typically rely on La Quinta since we do have a dog, but we will never ever stay at this location again.

I stayed at this hotel about six weeks ago and wrote a not so favorable review. This trip I decided to give the place a second chance since it's so convenient for me. My room was clean, everything worked, the staff at the front desk was outstanding and I can't say enough good things about it. I guess my advise is to ask for a room that has been renovated because there is a world of difference.