克里夫蘭 3 星級飯店

「good」

「Best part of it is the free parking. Ample of amount spaces. Closely located near shopping malls and restaurants. Very convenient for tourists like us. The breakfast was great as well with waffles, eggs, Sausages etc. Complimentary coffee all day long.」

「The entire hotel was dirty...breakfast area nasty they only serve bagle, bread, butter, cream cheese ( thats not breakfast) milk container was dirty ( i could not eat there) I had to changed 3 rooms before I settle for one...rooms were dirty. Checked in 2 mins wanted to use the microwave it was extremely dirty , so I told the rude front desk person and she let me know no housekeeper was there to clean it. After I insisted I just checked in and things need to be cleaned prior to my arrival she...

「Property needs upgrade from Company」

「The kitchen stovetop was completely unusable because the control knob was missing, so I couldn’t cook anything during my entire week-long stay. The microwave was also broken—the glass turntable constantly went off-center, so my food only heated up on one side. On top of that, the kitchen was missing a bunch of basic utensils, scissors, and tools needed to actually function. I reported these issues, but no one ever came to fix anything. The shower tub drained extremely slowly, causing water and...

「Good」