Chardon 3 Stars Hotels

"Great facility and amenities."

"We had an 11:30 PM check-in, and unfortunately the experience went downhill from the start. The front desk associate provided keys but seemed distracted, as she was engaged in another conversation. After getting everyone settled and bringing our luggage upstairs, we discovered the key didn’t work. When I returned to the front desk, she casually stated that she had given the wrong key and already had a new one ready. It was frustrating that there was no effort to stop us before we went upstairs or to call and correct the mistake. Once we finally got into the room, the pullout sofa had no bedding, and there was none available in the room. We had to call down, and when items were brought up, they were still incomplete with no pillows provided. There was also a persistent beeping sound in the room. The solution offered was to run the dishwasher using dish soap she would bring. At midnight, running the dishwasher was not a reasonable fix. To make matters worse, the HVAC unit was extremely loud throughout the night, making it very difficult to sleep. Overall, the experience was frustrating, poorly handled, and far from comfortable."

"The property was very clean and rhe coffee is good"

"Had no soap in the shower. Had to ask for clean towels and wash clothes. Breakfast was way over priced. Was very disappointed. Our family was in town for a family emergency and the stay did not help."

"Really nice and quirky spot. We had a record player in our room! Great and cozy bar, nice pool and sauna. Highly recommend if in the area. "

"Great Hotel! Great staff breakfast, dinner and drinks! Would for sure book again"

"Staff was great, right off the highway"

"We were disappointed that the workout area was unavailable due to a water leak. While we understand that these things happen it would have been nice to know this in advance or have an option such as another hotel gym or local gym available for us to use."

"The staff was incredibly friendly. Made us fee; at home breakfast was outstanding"