My reservation was changed without my consent and my guest had to sleep on a couch because the room I paid for wasn’t available. We were given access to a membership lounge including a fresh ground coffee machine that was out of order. After a very long day, we were told that because the room was booked through a third party, two beds weren’t available. The lack of accountability was frustrating, to say the least. If this is how your company’s customers are treated, I will no longer use or recommend your service.
Aaron
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Sean
2024年5月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly. The in hotel restaurant food was excellent, from the chicken wings to the pizza to the 16oz ribeye. The manager Deborah and bartenders Ben and Faizel were great. Would definitely stay again.
Sean
於 2024 年 5 月住了 2 晚
4/10 不太好
Ammar
親子旅遊
2024年5月19日
喜歡:員工素質
I booked for 2 queen beds and they didn't have that available
Ammar
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Ricardo
2024年5月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice accommodations
Ricardo
於 2024 年 5 月住了 1 晚
6/10 一般般
Donna
2024年5月16日
喜歡:整潔度和員工素質
Needs updating. Common areas look drab. Outside parking lot needs resurfacing. Room was fine. Expected more for the price they charge