Independent Zippers hotels

"Food was average at best. Most of the food was overcooked and sat in steam tables too long. Entertainment was also lacking on the main stage. The Michael Jackson show was great. Pools were not clean most mornings. cups were still floating in them from the night before."

"Gorgeous property "

"all staff are friendly, room super clean, pool perfect, steps away from the beach. "

"Ty"

"Will 100% be back. This pool was one of the best we’ve ever been to. The staff was so attentive and friendly! The decor is so beautiful- only downside is the food at the restaurant was silly expensive (like $150 for 2 people for breakfast!) so I’d say there’s a good coffee shop across the street! But the amenities are amazing! Clean and big villa rooms (stayed in a 1BR villa room)."

"Cleanliness, design and staff."

"Great service all areas of the resort. Clean and comfortable rooms! "

"Hotel Experience Pros: - Beautiful ocean views - Staff and service were friendly and helpful - Convenient location - Felt safe and secure throughout the stay - Rooms looked modern and visually appealing Cons: - Major mosquito issue inside the room. My fiancée ended up with multiple bite marks on her arms despite us never opening the balcony door. It became difficult to sleep comfortably. - Not enough wall outlets for electronics and medical devices such as a CPAP machine. - Bed sheets appeared to be repositioned rather than fully changed during housekeeping. - Food quality was disappointing overall. Much of it tasted reheated or lacked flavour. The breakfast buffet also raised hygiene concerns because birds/wildlife were eating from the serving areas. The hibachi restaurant was the only place where the food felt fresh and enjoyable. - Drinks also appeared heavily watered down, including Coca-Cola and Fanta ordered at the resort. - Concierge was unable to assist with arranging flowers/cake for my fiancée’s birthday despite multiple attempts. - Due to the mosquito/bug problem, sleep quality during the stay was poor. Overall: The property has beautiful views and good staff, but the mosquito issue, food quality, drink quality, and overall comfort made the experience disappointing for us. Unfortunately, we would not return."

"Pueblo Bonito Sunset is the preferred choice out of the Sister hotels."