Viceroy Hotel Group Yucatan Peninsula hotels

"Everyone was amazing and took so much care of us. From the beginning meeting Odaly’s whom boss Andrea was also so accommodating for my 40th birthday trip. Michelle was also such a sweetheart and made sure that she greeted us every time she ran into us. Orquidia at the spa was so welcoming and made sure we had the best experience there. My message therapist Jessica did an amazing service. The security guard Angel was always on top of making sure everything was secure and safe. Along with his partner Diana who always greeted me and asked if all is going well. The team at this temptations resort was magnificent! It was like one big family’s "

"No complaints. Service was excellent, staff was super friendly, had lots of fun with many activities, and steps away from the Cancun nightlife!"

"Everything was great! Our complaints are hot water was not the best somedays didnt work and the hot tub never worked either. But everything was great"

"Amazing place !"

"It was great"

"We stayed at Sunscape Resort & Spa Mexico for three days and had a wonderful experience. The rooms were clean and comfortable, the hospitality was amazing, and the staff were always smiling and so kind. The food was great with plenty of options, and the beach was AMAZING!! Overall, we had a fantastic stay and would highly recommend this resort."

"We absolutely loved Oleo. The hotel is beautiful, the beach is clean, and our room was lovely. This is not your typical mega-resort — it has more of a boutique feel, which we really enjoyed. We had breakfast at Azul every morning on the patio overlooking the ocean. Don’t forget to ask for hot coffee and bacon, since those aren’t on the buffet. The omelet station, fresh fruit and juices, and oatmeal were my favorites. We ate at both specialty restaurants and loved them — no reservations needed, and the views were gorgeous. The beach is very clean and walkable. The pool music is fun, and the drinks were great. We used the excursion desk for two different outings, and they handled everything perfectly. From the moment we arrived, we were greeted with a welcome drink and the hospitality continued throughout our stay. We tried the lunch buffet by the pool one day and it was just okay, so I would stick with the main buffet restaurant instead. Also, as others have mentioned, if you have mobility issues, getting in and out of the pool can be a bit challenging. Overall, I would 100% stay here again — I actually can’t wait to go back!"

"Todo muy bien me encantó "

"Third time staying at this resort. 1st as the Royale, 2nd as the Hilton and now the Hyatt. Everything was just as perfect as the first time! "