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"Lovely room, very responsive staff and a helpful location in the centre close to the station. "

"Very comfortable room and the hotel is in a perfect location to explore York. The fridge in the room was a perfect addition as it meant we could bring some drinks and snacks into the room and keep these chilled. The breakfast was lovely with lots of options for everyone. Also liked being able to help yourself to tea bags/coffee when needed "

"Rooms lovely and staff all very nice and helpful "

"Excellent staff Near shopping centre Excellent breakfast "

"Great staff, lovely room!"

" Very clean room bathroom a little dated Spa very nice "

"Stunning building with imposing staircases and plenty of space, never feeling crowded. Staff were professional and friendly. Rooms were well appointed and bathrooms stylish and spacious."

"Lovely fresh high quality breakfast, friendly and helpful staff, comfy rooms"

"Staff excellent and professional very helpful couldn’t do enough for you The room was lovely room 410 but was a fair walk from lift would have been nice to have a bath but other than that it was lovely Food at the hotel was top notch everything you need for breakfast staff was excellent recommend this hotel and that’s why we always come back Shaun and Julie "