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"Property location is 10/10, which is the best part about this hotel. The rooms are extremely tiny, no amenities, the elevator is very slow and requires a long wait most of the time. The breakfast is on the 27th floor which provides nice views, but the selection isn’t great and the coffee machine had the “needs cleaning light” on all week. Coffee was undrinkable. Overall the hotel is okay - location is awesome, but otherwise underwhelming. "

"Generally pretty good. BUt there are a few thing they can repair in the room."

"The staff and kind helpful and friendly. Made a luxurious stay warm and homey"

"Housekeeping is not doing good job of cleaning all of recycled bottles either not picking them up or pick up the wrong thing. They can go for many days not doing it. When they did, they are mistaking and trashing a pair of expensive Birkenstock shoes instead."

"We wanted to watch Netflix of our account(this hotel doesn't provide any) on the TV in the room, but all three different staff members attending to the matter, they were unable to implement a solution after a significant delay."

"Rooms were very clean and well maintained - good size to accomodate our needs. The staff was excellent in responding to questions and very helpful"

"Hotel was in a great location. I enjoyed my stay here. The service was friendly and helpful. Only complaints I have were that the hotel seems outdated and I think their bathroom drainage system stinks! Overall though, I would stay here again. "

"The in‑room washer and dryer were a huge plus, and the room itself had everything we needed. I’d happily stay there again. Renovations were happening while we were there, but it was surprisingly quiet and the construction didn’t disrupt our stay."

"A most excellent stay in this luxurious hotel. The friendliness of the staff was beyond measure and the location is unbeatable! "