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"Excellent location for everything like Lotte World, Department store, Lotte mall, mart, bus and subway station with good view( I booked room with lake view. Many excellent restaurants. When you arrive the Hotel the staff greet you with great respect. They are ready to help you. Very good size, clean and cozy room. Very comfortable bed. Whenever I come to Korea I stay here. "

"One night stay very clean room. Upgrade to airport view and shops downstairs"

"Perfect stay. "

"NA"

"When i said i didn't like the layout of my room, the staff on duty were very quick to show me another one that i could change to. I was very pleased with their efficiency and ability to cater to my needs without hesitation."

"Love love love this place! My second time staying here and was just as good, super clean rooms and lovely staff, a super convenient location as well with the shopping streets within a five minute walk and easy access to public transport as well! Would definitely recommend :)"

"We had a wonderful stay at Shilla Stay Seodaemun. The location was excellent! It was very convenient for getting around and the staff were incredibly friendly and helpful throughout our visit. Our room was just perfect for our family: clean, comfortable, and well-suited for our needs. Overall, a great experience, and we would definitely stay here again!"

"Great food options around "

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."