「Parking was 20 feet fr9m the front door. Of course, it was November! The hotel staff is wonderful. Two staffers sat on the lobby couch in the morning and provided local knowledge and tips on getting into Boston without using my car. The restaurant food is top notch. Seems like the whole town comes to dinner each night. 」
「Parking was 20 feet fr9m the front door. Of course, it was November! The hotel staff is wonderful. Two staffers sat on the lobby couch in the morning and provided local knowledge and tips on getting into Boston without using my car. The restaurant food is top notch. Seems like the whole town comes to dinner each night. 」
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."
"Hotel itself is nice. The room is also new and clean. Problem is the service. First hotel lost my luggage stored there and also could not find my parcel when I checked in. Housekeeping is v chaotic and not hygienic. "