Four Seasons Western United States hotels

"The overall cleanliness wasn’t fantastic, I ended up staying with a friend"

"The room was clean and the staff was very friendly "

"Excellent service and unbeatable location "

"Although i had booked a room in the pyramid i did not get one. We were on the 4th floor overlooking a roof and another tall hotel. I was very disappointed. "

" Not suitable for special occasions I chose this place for my birthday and was very disappointed. The property is far from amenities and attractions, which wasn’t made clear in the listing. Worse, the staff’s service made everything worse: instead of admitting mistakes or trying to resolve issues, they repeatedly offered excuses and shifted responsibility. That response ruined what should have been a relaxing celebration. Key points: Location: far from centers/attractions — requires a vehicle and extra travel time. Service: poor attitude and responsiveness; no effort to remedy problems. Amenities & supplies: basic refill items (shampoo, soap) were not replenished; no bathrobes or slippers provided. Facilities: elevator was out of service yet guests were still charged for related services; breakfast was not included despite expectations — staff only recommended other restaurants, which is inconvenient. Overall: unhappy — not appropriate for special occasions like birthdays or a relaxing vacation. Recommendation: I do not recommend this place until their service and guest management improve. Suggested action for management: Be transparent about the property’s distance from local amenities. Ensure basic supplies are consistently stocked, repair or clearly disclose non-working facilities (e.g., elevator), and honor advertised inclusions like breakfast. Train staff in customer service and problem resolution, and offer appropriate compensation (discount, room upgrade, and more"

"Reasonable room prices"

"It's old... AC not great.. no amenities, no food or drink.. staff helpful.. parking charge well above other parking around the area.. queen room pretty small, not too updated, very plain, somewhat stodgy.. did not sleep well for 3 nights but could've been me... Great location"

"Lots of fees"

"Convenient location and affordable "