CitizenM Hotels Western United States hotels

"Good value"

"convenient and lean"

"Our overall experience at this hotel was disappointing. The room we were assigned was extremely dark, with barely any window or natural light, which made the stay uncomfortable. We requested a room change, but the staff told us they were fully booked, even though it was mid-week, and they did not attempt to check for any possible alternatives. Additionally, housekeeping service was lacking. Towels we left on the floor were not replaced, and when we asked about it, we were told that room service is not provided every day. This was not clearly communicated at check-in and added to the inconvenience. The hotel is also quite far from Disney, which made transportation less convenient than expected. Overall, the experience was poor due to the dark room, unhelpful staff, and limited housekeeping service."

"The room was clean and well put together although the room was a little outdated and the bathroom could have used a little more attention. Overall, our stay was very good and I would stay again."

"Great location "

"The hotel staff is amazing. The hotel needs to address needed repairs: cosmetic, structual, cleanliness, environmental. "

"There were no one to help on any of the counters. The lobby was huge with only 2 ppl were present & they were not at all willing to work. Rude & arrogant, we had to figure out everything ourselves. Train your staffs some etiquettes or change them. "

"Friendly helpful staff. Guy Fieri’s restaurant excellent. Room clean. Great views of Sphere. Casino too smokey for me. Speak easy too difficult to reserve. "

"Our suite was amazing, and all the pool and service staff we encountered were very friendly and professional. Will definitely book another stay here in the future!"