Is The Upper Level - A Hotel Alternative pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Upper Level - A Hotel Alternative?

Self parking is free at this property; nearby parking is also free.

Where is The Upper Level - A Hotel Alternative located?

This family-friendly West Palm Beach guesthouse is located near the airport, within 1 mi (2 km) of Clematis Street and CityPlace. Northwood Village and Esplanade Worth Avenue Shopping Center are also within 1 mi (2 km). West Palm Beach Central Brightline Train Station (WPT) is 16 minutes by foot and Brightline West Palm Beach Station is 16 minutes.

The Upper Level - A Hotel Alternative Reviews, Deals & Photos 2025

6/10 Okay

Verified traveler

2016/7/28

Liked: Cleanliness, staff & service

Nett eingerichtete Unterkunft in abgelegener Lage

Es war uns zuvor nicht bewusst, dass wir ein Zimmer ohne eigenes Badezimmer gebucht hatten - aber da wir nur eine Nacht da waren, war es ok. Das Zimmer war sehr sauber und schön eingerichtet, wenn auch sehr klein. Die Besitzerin war sehr sehr freundlich, hat uns viele Auskünfte gegeben (haben sie gefragt, wo wir am besten Beachvolleyball spielen können - sie hat uns gleich was rausgesucht) Es ist etwas schwierig zu finden und da wir über den Hintereingang gekommen sind, mussten wir erst mal eine sehr steile Stiege hochgehen (da wir 3 Wochen in USA waren, hatten wir einiges an Gepäck mit).

2/10 Terrible

Verified traveler

2016/4/6

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel gibt es nicht mehr!!!

Vor Ort war kein Hotel mehr vorzufinden! Auch per Telefon war niemand zu erreichen.

2/10 Terrible

Linda, Boston

2015/10/12

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

This was not a hotel. bad neighborhood and we could not even get in to check in. no answer when we called. homeless sleeping out front and no markings on door. we drove past it 3 times. we had to pay $170 at another hotel.

4/10 Poor

Verified traveler

2015/8/26

Disliked: Room comfort

Be Careful, No Bathroom inside the Room

It's in the description remember to look. Good hotel, not so good neighbourhood...

10/10 Excellent

Verified traveler

2015/8/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

curtis, NC

2015/7/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not your typical hotel.

I have very mixed feelings about how to rate this hotel. It is obvious that a lot of work went into updating the decor, the staff was extremely friendly, and the room was clean and spacious. I've also never seen a hotel TV that offered every single premium movie channel. However, I wasn't really crazy about sharing a bathroom (although it wasn't a problem). And a storefront entrance with a one floor walk up does not create the best first impression. I think it would have been a better experience if we had been staying for a few days.

10/10 Excellent

nicholas, wpb

2015/7/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the new gold standard in lodging

This was an absolute hidden gem. From the moment you walk in (must have reservation, no street traffic), you are greeted and swept off your feet by a very personalized and constantly attentive yet unintrusive staff. Every room is different, the decor is in a league of its own as the energy flows.from one area to another. Every area has its own sounds and ambiance yet they do not compete. The artwork is all commissioned by a local artist, each piece invoking its own emotional response. this was a unique experience where one can meet new people, see a whole new level of service and maybe even leave your comfort zone for a bit by enjoying the beautiful "outside shower" overlooking downtown......seriously, you can take a shower as you watch the hustle and bustle of downtown. if you are looking for a fresh experience in a true hotel alternative all while being wowed by the service and getting lost in the detail and style of your environment, this is a must book for your trip. one night and you will not be disappointed. So leave your shell and venture away from the cookie cutter esthetics of the chain hotels. Experience luxury, style, art, and superior service of a top end resort without the same old boundaries and you will see why this is the "Upper Level"

10/10 Excellent

Joseph, San Diego

2015/6/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

just awesome

outstanding service and fantastic place with great comfort.

8/10 Good

Michael

2015/6/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fabio

2015/6/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Markus, Germany

2015/6/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Clematis Street

Good stay with great staff. I loved the outdoor shower coming with room No.4. For weekend entertainment Clematis Street is just a short walk.

10/10 Excellent

Verified traveler

2015/6/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The stay was great the staff is every nice and very helpful.I wish the bathrooms was in the rooms tho. I love that anyone can't walk in. It's very private.

10/10 Excellent

Cheriese, Gainesville

2015/6/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Word: FANTASTIC!

I had an AMAZING time! The staff is wonderful and attentive! If you're down to trying new things like I am, you will love this place. Completely undetectable to the outside world, it's a nice place to hide out and get away. I was so pleased with my time there and I can't wait to go back!

8/10 Good

Verified traveler

2015/6/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

My girl friend likes this hotel. For me, it is more guest-friendly and relaxing than hotel, and cleaner than hostels.

6/10 Okay

Verified traveler

2015/6/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Von der Lage und dem äußeren Erscheinungsbild sollte man sich nicht abschrecken lassen. Das Hotel ist im Inneren wunderschön und liebevoll eingerichtet, die Mitarbeiter außerordentlich nett.

8/10 Good

Verified traveler

2015/6/2

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

2015/5/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

It was a great stay.

6/10 Okay

Verified traveler

2015/5/26

Liked: Staff & service

surprised.

Outside front view should be shown. Place looks unsafe.

10/10 Excellent

Verified traveler

2015/5/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome solo getaway!

Had a wonderful stay at the Upper Level. The employees were super friendly and helpful. I would definitely stay again!

10/10 Excellent

John, Winter Springs, Fl

2015/5/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

favorite place to stay

I had the Bridge room. The only room with its own bathroom. It was extravagant! Driving up, you won't know how beautiful this place is until you get inside. It's modern, fresh, quiet and shows off its artful decorations. The hosts are fantastic and professional. They welcome you the top of the staircase whenever you come in. I felt very special

2/10 Terrible

Ned, NYC

2015/5/18

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They're homeless

If you like homeless people in the parking lot and doorway and air conditioning that does not work, then this is the place for you. This place is more half way house than hotel. Please don't go here.

8/10 Good

Gaelle

2015/5/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

2015/5/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad!

front desk personal were great!

10/10 Excellent

Terry, Atlanta

2015/5/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Friendly Stay

Not a hotel for everyone...but that is what I liked about it. Many would drive up to it, take one look at the area it is in and the unusual location, and keep on driving...that would be a mistake. If you like a quaint type place, don't mind that your room might not have a bathroom, this will probably be a most memorable experience. A friendlier staff I have never run across in all my travels. This will definitely be a place I will return to.

8/10 Good

Verified traveler

2015/4/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

The Upper Level - A Hotel Alternative

Choose dates to view prices

Photo gallery for The Upper Level - A Hotel Alternative

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

Suite

Highlights

View all photos for Quadruple Room

Quadruple Room

Highlights

Deluxe Room

Highlights

View all photos for Classic Room

Classic Room

Highlights

You may also like

Palm Beach Marriott Singer Island Beach Resort & Spa

About the neighborhood

What's nearby

Getting around

Restaurants

About this property