Find hotels in West Lutton from NT$1,603

"Check in on arrival was good, staff were friendly. Unfortunately there was a problem with firsty no hot water on the first morning and then water was a dribble from the taps and shower on the second morning recessed it was just an issue on the 5th floor. Window in the room did not lock so kept blowing open in the wind all night. Hotel room was nice a big and clean. "

"Lovely stay. The lift was a tight squeeze as we had a wheelchair. "

"Unfortunately the stay was not a pleasant one! We stayed for two nights and on arrival the room was set up as a twin, this was quickly resolved by staff though. We reported that the pillows were insufficient and need more , we were told they were full and had no spares. The worst thing was the bed which was very uncomfortable and due to the very thin worn mattress’s, they were very thin and it felt that the springs were digging in to you. On the plus side the pub was nice with decent food but the whole experience was let down by the total disregard for customer comfort."

"Room was really quirky, lovely comfortable bed and crisp linen. Receptionist on Sunday morning was lovely and the guy on night duty was a star ( sorry can’t remember there names). Great location too."

"Lovely hotel,staff friendly and helpful easy to contact them,room was comfortable and clean had everything we needed,close to all amenities and town centre."

"Absolutely beautiful cottage and wonderful pub "

"For the price we paid, this was excellent! The hotel is stunning when you walk in, the rooms were nicely decorated, if a little grubby but we weren’t expecting 5*. The beds were really comfy. I’m not sure what the rooms would be like in summer as there was no heating or air conditioning and windows didn’t open much. The bars ares were excellent too! Staff were really nice, didn’t seem the best trained in hospitality, which surprised me for a Britannia Hotel but still, we weren’t put off - maybe some staff had called in sick and they were covering? We’d definitely return. "

"Quality modern accommodation. We rebooked a second night as we enjoyed it so much. Staff are very friendly and helpful. There is a lovely pub next door (part of the hotel) which has a great atmosphere, serves lovely food, drinks and even has a soft play area. There is a park opposite the accommodation and a supermarket 50rds on the same road. We will definitely be booking again. Thankyou for looking after us 😊 ! "

"Leaking radiator in bathroom, when reception were told, someone came to repair but it ended up being worse. Mattresses weren’t comfortable which made for a sleepless night. Could hear everything from the corridors"