Find Family Hotels in Waterford, NY

"It was great all rounder."

"The room was beautiful and clean, also the water was nice and hot.Only two complaints 1. The pool was closed for 4 days, my entire trip. 2. There aren’t any microwaves in the room, you have to go downstairs to the lobby in the mini store to warm up your food which suck. "

"I reserve a king size bed online, however when I got to the counter to check in, the staff understood my needs, and provided me with accommodations, for the same price as my online reservation. The location was ideal within 3min. from the arena. Staffing was very friendly and accommodating. Hotel was extremely clean."

"Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back "

"Room was decently clean. Stay was not good due to horrible internet service and the streaming services on the TV was not working. When I asked about the streaming service, the front desk agent was very sarcastic in saying that "it's not going to get fixed tonight" which I did not find funny at all. The TV had just a limited amount of channels. The room also need better lighting. However, the shower was awesome with good water pressure. Overall, my stay was very disappointing which is not what I expected from a Marriott property. Ray"

"The staff were very rude. The room was not properly stocked with toiletries, linens, ice bucket and cups. When we asked staff for items they said they would be up in 5 minutes which they never came and we had to keep calling them. They acted like they did not want to be bothered. This will be our last time staying here it seems each time it is something new."

"Clean room, comfortable beds, great breakfast & friendly staff."

"Staff were helpful and friendly. Room was clean and comfortable. Nice location near walking trail and airport "

"The room was very soacious and the bed was very comfortable. It was quiet and the breakfast was good. "