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Hotel Real Hacienda Santo Tomás

4.0 star property
A restorative retreat where travelers can indulge in rejuvenating spa treatments, savor international dishes, and participate in engaging activities

Choose dates to view prices

Hotel Real Hacienda Santo Tomás offers relaxation and enjoyment. Unwind with spa massages and body treatments, connect with in-room WiFi, and use dry cleaning services. Vitrales restaurant serves delicious international cuisine, and the staff consistently earns high praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite Doble

A bedroom with two beds, a chandelier, and a wooden headboard.

Junior Suite Doble

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Bedroom Deluxe Suite.

In-room safe, desk, iron/ironing board, WiFi (free)

2 Bedroom Deluxe Suite.

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite Triple

A hotel room with two beds, a sitting area with a chair, a chandelier, and a large window with curtains.

Junior Suite Triple

  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi
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About the neighborhood

Villa Victoria is home to Hotel Real Hacienda Santo Tomás. The area's natural beauty can be seen at Nevado de Toluca National Park and Bosencheve National Park, while Mazahua Ceremonial Center and Museo de la Estampa are cultural highlights. Ready for a night out? Consider Rancho del Agustín and Jardín El Tlapeue. Visit our Villa Victoria travel guide
Map
Km 36.5 Carretera Toluca-Zitacuaro S/N, Santiago del Monte Col Gustavo Baz Prada, Villa Victoria, MEX, 50960

What's nearby

  • A clear mountain lake surrounded by rocky terrain and snow-capped peaks.
    Nevado de Toluca National Park
    28 min drive - 22.2 km
  • A dense cluster of monarch butterflies on a tree.
    Monarch Butterfly Biosphere Reserve
    37 min drive - 52.3 km
  • A lake surrounded by mountains and a town.
    Valle de Bravo Dam
    59 min drive - 61.3 km
  • Villa Victoria Plaza
    29 min drive - 14.7 km
  • Centro Dinámico Pegaso
    54 min drive - 62.0 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    62 min drive

Restaurants

  • Imagine Cafe Discotheque
    12 min drive
  • Barbacoa El Güero
    9 min drive
  • Taquería Tío Pepe
    12 min drive
  • carnitas don eli
    12 min drive
  • Comida Lupita
    12 min drive

About this property

Hotel Real Hacienda Santo Tomás

  • Upscale hotel
  • At Hotel Real Hacienda Santo Tomás, you can look forward to a terrace, a garden, and a playground. Treat yourself to spa services, such as a massage, a body treatment, or a body scrub. The on-site international cuisine restaurant, Vitrales, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • An outdoor tennis court, smoke-free premises, and a banquet hall
    • A 24-hour front desk, tour/ticket assistance, and meeting rooms
  • Room features
  • All 52 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and free bottled water.
  • Other amenities include:
    • Heating and ceiling fans
    • Showers, free toiletries, and hair dryers
    • 32-inch plasma TVs with cable channels
    • Balconies, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitrales

Things to do

  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Real Hacienda Santo Tomás have a pool?

Yes, this property has an indoor pool.

Is Hotel Real Hacienda Santo Tomás pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Real Hacienda Santo Tomás?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Real Hacienda Santo Tomás?

Check-out is at 1 PM.

Where is Hotel Real Hacienda Santo Tomás located?

Situated in Villa Victoria, this hotel is 6.8 mi (11 km) from Villa Victoria Plaza and 10.1 mi (16.2 km) from Nevado de Toluca National Park. Bosencheve National Park and Mazahua Ceremonial Center are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Real Hacienda Santo Tomás Reviews

8.8

Excellent

9.8

Cleanliness

8.4

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

6/10 Okay

julio

Liked: Cleanliness
Disliked: Property conditions & facilities
El gimnasio no funciona. La cancha de tenis en pésimas condiciones. Tarifa carísima para lo que ofrecen
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta excelente para descansar, la alberca muy limpia u a buena temperatura
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy grata sorpresa. Lugar de mucha paz. Ideal para ir a descansar como adulto.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio, comodo, amable

Ideal para descanso. Agua de alberca le falto estar mas calida
Verified review

6/10 Okay

karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel son hermosas, pero solo viernes y sabados ahy servicio de restaurant hasta tarde, asi qe los otros dias cuando cierra el restaurant a las 6pm no hay cerca un lugar para cenar ni cuentan con servicio al cuarto!! Todo lo demas me parecio muy bien
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel límpio, comodo, bonito, sin seguridad.

Para ser un hotel de 3 estrellas en un pueblito casi fantasma se me hizo caro el precio de casi tres mil pesos por noche, la habitación bien en general, me dijeron que sólo había habitaciones con 2 camas y si hay de una cama, no obstante, de que el hotel estaba casi vacio, NO me dieron una habitación con una cama King size !!!!! La comida bien en general, el bar bonito y las instalaciones en general lindas !!!!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel

Muy bien.
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un lugar muy bonito, sientes confort/naturaleza

Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019