Find Family Hotels in Victorville, CA

"The outside of the property looks beautiful...then you get inside your room and it is a dump. My first room faced the freeway. The room stunk and was very dirty. It seemed like the people in the rooms next to me lived there and it sounded like the people on the 2nd floor were going to crash through the ceiling because the floor was so thin and creaked. The beds were hard as a rock. They moved me to the 2nd floor facing the pool. The room was slightly dirty. The walls need to be washed and repainted. Grout in the bathroom needs to be professionally cleaned. A couple of the towels had hair stuck on them. 1 bed was comfortable and the other was not. The pillows are extremely hard and uncomfortable. No toiletries other than a bar of hand soap. The walls are paper thin so we heard the phone conversations of the room to our right and we could hear what the neighbor to our left was watching at night plus we could hear the conversations he was having with his chaperone group when they would come to his room at night and in the morning. I had interactions with 4 different people working the front desk. 2 were polite and 2 seemed like they hated their jobs. 1 of the men who seemed to hate his job was laying on the lobby couch playing on his phone; very unprofessional, and when I walked outside, his coworker was sweeping up the parking lot and working very hard. I never felt unsafe, but I don't think I'll stay here again unless it's my last option "

"Amazing"

"Great staff great environment "

"This was my second stay at this property and it was very enjoyable. Despite being next to an airport and a rail line, the room was very quite. The windows blocked almost all of the sound. The hotel is walking distance to the Ontario Convention Center and several restaurants. I also did a solo morning walk through a local neighborhood (D Street) and felt very safe the entire time. The kitchenette was well-appointed and it made making meals there very easy. If I'm in the area again, this is my first choice hotel in the area for value and quality."

"It's very clean and tidy, with all the necessary supplies."

"Lovely place to relax!"

"Good "

"Site needs and over hall Coach beds need to be replaced Concrete work need due to aging trees Parking lot black no lights working "

"I stayed 4 days and my room never got serviced and I have no clue what the smell was in my first room "