Find Shopping Hotels in Velvet Shadows, AZ

"Great food, friendly staff"

"It was very clean the customer service was excellent and good breakfast way better than a lot other places. The staff during breakfast were very accommodating I got to see a lot of people ask for help and they kindly did right away. Will be back and definitely recommend it. Good parking lot too. "

"It’s was great "

"The room was great and the staff was friendly and prompt."

"Room and bathroom are spotless. Gourmet coffee, lobby where kids can hangout safely. There is a gym and pool and hot tub. "

"I had booked a king room - with a view. Arrived late and after dark due to a flight delay; checked in without even thinking to make sure about the view... I just wanted to put my bag in the room and head back down to the bar for a bite to eat before the kitchen closed. Woke up the next morning, opened the curtain and was so disappointed to see my view was basically (mostly) the parking lot, a few houses across street and a very small/boring 'mountain'. Hence 'mountain' view... On my way out I stopped by the front desk to ask if I might be able to move to a room on the other side of the hotel - with a proper view. I was told that I was in the 'room type' that I had booked... He then suggested that I check back later that morning. I had to leave for a meeting but called the Adero afterwards and spoke to a very nice Gent by the name of Pacci. I explained my situation (GF was arriving that day and I had sold her on the Adero views) and he immediately said - no worries, I can take care of your request. I asked Pacci what I would need to pay in addition for the new room, fully expecting to pay for an upgrade and he simply said that there would be no charge... Just go to the front desk and get your new keys. The new room was wonderful - stunning views... Thanks Pacci! Issues happen - how they are dealt with truly define the property. This is a great resort - in a wonderful area. Highly recommended!"

"This resort and our casita was amazing and the whole staff and service all go above and beyond. We will definitely be going back!"

"The room was spacious and very accommodating! "

"The breakfast had different options and was well stocked. "