Find Shopping Hotels in Utica, NY

"Booked a room last minute for 2 nights for a hockey tournament. Seeing the Wyndham name thought it was going to be decent. Front desk guy smelled of alcohol. Should have been my first clue to leave. Reluctantly stayed one night as we arrived late in the evening and had my 3 young girls with me that neede to go to bed. Entire building smelled like marijuana. Dogs barking in room next to us. Bathroom was in disrepair, Toilet seat not attached to toilet! Heater/AC unit not functioning properly. Immediately booked a different hotel in the morning. Staff was not cooperative with providing refund for second night. Would never stay there again. Stay away!!!"

"Beautiful hotel, convenient and easy parking. Corner room overlooking downtown was very spacious, clean and comfortable!"

"Absolutely amazing "

"Old hotel. Rooms newly redone which is only reason I didn’t leave. Lobby was “ok.” Rest of hotel, inside and out, was far below expectations. Service was excellent however. Very nice staff. "

"Fine place to stay a night. "

"It’s an older place to carpet in hallways disgusting . The elevator doors close REAL SLOW 😜. Staff is nice - nice bar . I think coffee should always be served free for travelers not 3.00"

"Excellent place to stay , I will be a repeat visitor in the near future "

"I was in a non smoking room that had cigarette butts on the floor, on the telephone key pad, ashes on the side on the tub, there were wrappers on the floor, the chair had crumbs in it, the pillows and sheets had stains and snot on them and the comforter had cigarette burn holes in it. It smelled horrible!! I didn’t even stay! There was no way I would ever stay there. It was so disgusting!"

"Okay hotel. We had a good experience, but we were a little confused why it is rated so well. The rooms are a little dated and could use a paint job. The staff were helpful but not exceptionally friendly, and the breakfast tasted pretty much like every other hotel. The definition of four stars. Okay in a pinch but not a hotel worth driving out of your way to visit. "