搜尋紐約上州的城堡

「服务态度好设施好 楼下就是赌场」

「Not enough staff at restaurants. Normal buffet was undergoing changes, so this combination caused considerable waiting time for patrons. Although front dest staff was knowledgeble and friendly, they did not offer information without being asked specific questions. The casino situation is what really dropped the rating, since the staff was not friendly and bar tenders did not seem to want to help you. the complimentary drinks are on a timer or something, so if two one person starts playing and,...

「Hotel was convent to Bethel Woods Center for a show we attended.」

「We were not very impressed with this place. Our check in supposed to be at 4 and didn’t get room until 8:30 pm. Staff was very rude. Front desk lady was very mean. They didn’t give us any information regarding room service. Our room wasn’t clean so we had to call for room service. The place smell like smoke all day. The view was great from our room. We were able to see fireworks from 19th floor.」

「Ana at the front desk was very helpful」

「I loved saratoga casino hotel. Everyone was so helpful. I come here several times a year and can't say enough about the wonderful service. Everyone is so pleasant ☺️ and helpful.」