Find Hotel with a Concierge in Universal City, CA

"yes all good"

"Everyone was very helpful and accommodating. We ate at one of the restaurants and everything we had was great. I would definitely recommend this hotel!"

"El lugar impecable. Hubo un detalle con la habitación pero al notificarlo a recepción inmediatamente me asignaron otro cuarto con una vista increíble. Se descansa increíble en ese hotel y está cerca del observatorio Griffith y Universal Studios. Sin duda volvería a hospedarme ahí. "

"Great stay. We will definitely book again on our next trip to LA."

"Hotel is historic and beautifuI, loved the look and vibe of the whole property. I was disappointed to have a room on the 3rd floor, not only was there no view, the windows were frosted to obscure roof right outside. Besides the lack of natural light, the room was comfortable and quiet. Bathroom had beautiful deep tub and great shower, needs hooks installed for hanging robe/clothing. Lounging at the pool, reading & swimming was a highlight and pool was perfect temp. Pool staff not super attentive. At check-in the desk staff did not share any orientation info about hotel with me and also did not activate my room key, so I had to come back down to the desk - she didn’t apologize or acknowledge her error which I found surprising and unprofessional. On the second night we found a dental flosser underneath the covers of a freshly made bed - staff acknowledged this shouldn’t have happened but offered nothing to make up for this extremely gross situation. I’m glad I stayed at the Roosevelt once. It was a splurge for me and I expected an overall better experience for what I paid. I doubt I will stay here again. "

"We stay 2 nights only and we didn't spend time at the hotel. they don't have breakfast but they have a dinner wright by the corner The staff were very helpfull with directions and we left our lugagge after check in until night"

"The biggest issue I had was the water in the room don’t work correctly. I notified the front desk and they sent someone to fix it, but it wasn’t fixed. The shower would turn completely off while I was in it. The sink faucet wouldn’t release water when you turned the nozzle on. The toilet wouldn’t flush everytime you tried to flush it. They definitely need to do something about their plumbing. "

"Everything and everyone was amazing. "

"The hotel was very retro, with a great vibe, and a great location. The beds were very springy and the towels were threadbare. The front desk service was excellent. "