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Friendly, engaging staff.

Very easy. Very clean..... Perfect rooms, enjoyed myself it this hotel, food great but the wine better if not pricey.

This was the perfect central location for our trip to Cardiff. We wanted to explore the city center and the castle and this was the best place in my opinion for that Very friendly staff, very nicely kept facility as well. They also had a Cafe in the building if you wanted breakfast, coffee or lunch. On top of that they also had a restaurant on the top floor. With many many food options just a block or less away

Very clean and friendly staff. Be advised that only the pub is air conditioned if you travel in summer.

This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple...

The rooms were clean, spacious and comfortable. Host was helpful, and courteous. Full English breakfast was delicious.

The staff was friendly. Hotel was very clean. Room was very clean and well maintained. Good meals. Free parking. FYI --There was no refrigerator nor iron in the room.

Breakfast was amazing!!!! Room was perfect size and the bathroom was nice. A lot of stairs though. An older gentleman with a hearing aid was very helpful during check out and called a cab for us.

We loved this hotel! It was way more than we expected. The food was excellent & menu choices were great. The pub area was lively & fun. The owners & staff went above & beyond to accommodate our every need. The breakfast was outstanding & they have the best coffee. We would highly recommend this hotel to anyone. The town is very well located & a short driving distance to many attractions in the area.

The room was very nicely decorated, spacious and clean. Continental breakfast was perfect. Their restaurant downstairs was absolutely delicious, a bit pricey, but worth every penny, steak being the best. We had a great meal and will def be back if we come back.

Outstanding staff and customer service. Everything was amazing. Breakfast can be a little for the price it costs or just lower the price of it. Otherwise truly exceptional.

They were great in everyway