Verified
10/10 Excellent
Catriona
2026/4/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catriona
Stayed 1 night in Apr 2026
Best Western Pontypool Metro Hotel
3.0 star property
Choose dates to view prices
Photo gallery for Best Western Pontypool Metro Hotel
Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Best Western Pontypool Metro Hotel. In addition to a bar, guests can connect to free in-room WiFi.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Free WiFi
- Business services
- Bar
The current price is NT$2,068
NT$2,068
NT$2,482 total
includes taxes & fees
Jun 4 - Jun 5
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50.00 per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately GBP 8.50 per person
- Early check-in fee: GBP 10.00 (subject to availability)
- Late check-out fee: GBP 10.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
National rating
This property has received its official star rating from Visit Wales.
Frequently asked questions
Is Best Western Pontypool Metro Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Best Western Pontypool Metro Hotel?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Best Western Pontypool Metro Hotel on 2026/6/4 start from NT$2,068, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Best Western Pontypool Metro Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Pontypool Metro Hotel?
Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).
Where is Best Western Pontypool Metro Hotel located?
Located in Pontymoile, this hotel is within 1 mi (2 km) of Pontypool Park and Shell Grotto. Grosmont Castle and G-Force Karting are also within 3 mi (5 km). Pontypool & New Inn Station is 12 minutes by foot.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 516 out of 1002 reviews
10 - Excellent
516
Rating 8 - Good. 350 out of 1002 reviews
8 - Good
350
Rating 6 - Okay. 76 out of 1002 reviews
6 - Okay
76
Rating 4 - Poor. 31 out of 1002 reviews
4 - Poor
31
Rating 2 - Terrible. 29 out of 1002 reviews
2 - Terrible
29
Reviews
Verified
10/10 Excellent
Linda
2026/2/15
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay, bed was so comfortable, room was spotless. Staff friendly and nice to have a bar, after 5 hours driving.
Breakfast was lovely full English buffet and plenty of cereal, pastries, yogurt etc.
would definitely stay again
Linda
Stayed 1 night in Feb 2026
Verified
6/10 Okay
Malikha
2026/1/19
Liked: Staff & service
Disliked: Cleanliness
The hotel was good. Staff very pleasant- only down fall the room could have been cleaner and shower curtains refreshed!
Malikha
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Nick
2025/8/26
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - friendly staff and well priced
Nick
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Liam
2025/10/30
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab staff, great shower, comfortable bed, lots of parking
Liam
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Alan
2025/11/3
Liked: Cleanliness, amenities, property conditions & facilities
Good clean room quiet .friendly staff
Alan
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
dionne
2025/11/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park clean rooms
dionne
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
David
2026/1/28
Liked: Cleanliness, staff & service, amenities
Friendly and courteous Staff, Room was Clean and well maintained. We stayed for Two Nights but the Maid didn't Service the Room after the first Night which was disappointing but it didn't spoil Our Experience on the whole.
David
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Ansar
2026/1/29
Liked: Cleanliness, amenities, property conditions & facilities
Professional staff, brilliant service. Thank you
Ansar
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
mark andrew
2025/6/14
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.stayed a number of times
mark andrew
Stayed 1 night in Jun 2025
Verified
8/10 Good
Sue
2025/9/26
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff friendly and helpful
Sue
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Cavan
2025/9/8
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Cavan
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Iona
2025/7/31
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee hotel
Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs.
Iona
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Jeremy
2025/10/1
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for quick overnight stop driving to customer, clean and quiet despite being next to the road
Jeremy
Stayed 1 night in Sep 2025
Verified
6/10 Okay
Tara
2026/3/16
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very pleasant; the staff friendly and helpful. However we had a room for 3 adults and apart from having to pull the sofa bed out and make it ourselves it was extremely uncomfortable with a mattress so thin the metal work could be felt. We would also have liked hot milk at breakfast (for weetabix) which we were told wasn't available. The hotel served our purpose but was not the same standard as other Best Western hotels.
Tara
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Paul
2025/2/17
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, friendly staff and rooms were of a very high standard.
Would stay again if in the area.
Paul
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Jenny
2025/5/10
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean and the receptionist when checking in was very helpful and friendly.
Jenny
Stayed 1 night in May 2025
Verified
10/10 Excellent
Kim
2024/11/13
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and friendly hotel, perfect for our overnight stay, very comfy
Kim
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
CHRIStopher
2025/6/22
Liked: Staff & service
Superb reception staff.
CHRIStopher
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Paul
2024/6/23
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay there and staff are very welcoming
Paul
Stayed 1 night in Jun 2024
Verified
8/10 Good
Paul
2024/5/26
Liked: Cleanliness, property conditions & facilities, room comfort
Always a pleasure to stay there and staff are very welcoming
Paul
Stayed 1 night in May 2024
Verified
10/10 Excellent
Hannah
2025/11/5
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly attentive staff at check in and breakfast service. The room was spotless, large shower cubicle, excellent hot water and good water pressure, with Dove products provided. Well lit car park, conveniently located near major roads. Healthy options for a working breakfast.
Hannah
Stayed 1 night in Nov 2025
Verified
8/10 Good
Barrie
2025/7/14
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great value for your money . Clean lovely property.
It was great for us as we were travelling through the area ... gas and food super close
Barrie
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Neil
2024/10/29
Liked: Cleanliness, amenities
Clean hotel friendly helpfull staff
Neil
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Peter
2025/2/5
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Simple easy check-in , the carpark was secure and well lit which is a bonus
The room was clean and tidy bed was comfy
Peter
Stayed 1 night in Jan 2025