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Great service , helpful and friendly staff but not much to do in the local area . There are no restaurants within walking distance which can be a problem because the hotel does not serve lunch . A car is very helpful to explore the local area and to go further afield for lunch ,
Clean enough but a dated hotel. Breakfast was not great. Thought we were in the hotel from the Shining. You must reserve dinner before your arrival or you will have no food (other than what you find in the gift shop).
The outdoor onsen is the best to relax. The Tatami room is spacious and clean. The hotel is at isolated place but there is free shuttle to Tateyama station and it is the best place to stop over for our Alpine Route. The hotel has lots of vending machine so no worries for the needs of beer, snack, instant noodles etc.
I don’t understand why they asked me to pay the bath tax when I checked out. Hot spring is free facility and I already settled all payment including tax through Expedia when I booked the hotel. No choice I paid it.
We stayed here for 2 nights. We are impressed by the hotel. Room is big and comfortable. Good view. Breakfast and dinner is excellent. Spa is good. We really like it.
Highly recommended!! This is one of the best hotel I ever stay. It is good for family as there is an indoor playground in the hotel for kids. Parent can enjoy the hotspring while the kids can play. Hotel also provides firework and mini Japanese summer festival for the guests to experience real Japan! The food served is delicious and tradition. Staffs are very helpful, giving great care to my 2 years old girl.