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Mandarin Oriental, Tokyo

5.0 star property
Luxury hotel with 9 restaurants and a full-service spa

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Photo gallery for Mandarin Oriental, Tokyo

Sauna, hot tub, steam room, body treatments, aromatherapy
Lobby
Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Pet friendly
The current price is NT$16,248
NT$20,554 total
Jul 17 - Jul 18

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 18.15 Ping (60 square meters)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

Mandarin Grand King | Premium bedding, minibar, in-room safe, desk

Mandarin Grand King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 18.15 Ping (60 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King | Premium bedding, minibar, in-room safe, desk

Oriental Suite King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 30.24 Ping (100 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | Premium bedding, minibar, in-room safe, desk

Deluxe Corner King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 15.12 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 15.12 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier King Room

Lobby

Deluxe Premier King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 15.12 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 15.12 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 27.23 Ping (90 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 30.24 Ping (100 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk

Mandarin Corner Suite King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 30.24 Ping (100 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 18.15 Ping (60 square meters)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 30.24 Ping (100 square meters)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 15.12 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

What's nearby

  • Tokyo Dome - 3 min drive - 3.7 km
  • Tokyo Imperial Palace - 4 min drive - 2.4 km
  • Tokyo Tower - 4 min drive - 5.4 km
  • Sensoji Temple - 5 min drive - 4.7 km
  • Tokyo Skytree - 5 min drive - 5.0 km

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪王德傳 - ‬2 min walk
  • ‪ISHIYA NIHONBASHI - ‬2 min walk
  • ‪博多ニューコマツ - ‬2 min walk
  • ‪千疋屋総本店 フルーツパーラー - ‬1 min walk
  • ‪離島百貨店離島キッチン 日本橋店 - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

Luxury hotel near Ueno Park
Located close to Tokyo Imperial Palace and Tokyo Dome, Mandarin Oriental, Tokyo provides 2 coffee shops/cafes, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour health club; Mandarin Oriental, Tokyo also has 2 bars, conference space, and a hot tub. Guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, 15 meeting rooms, and smoke-free premises
  • An elevator, ATM/banking services, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 179 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Changing tables, baby baths, and childcare services
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • HDTVs with premium channels and DVD players
  • Recycling, electric kettles, and heating

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transportation

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 22770 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Is Mandarin Oriental, Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 22770 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of 2025/7/2, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on 2025/7/17 start from NT$16,248, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Tokyo?

Valet parking is available for JPY 6500 per day.

What time is check-in at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Ueno Park, Tokyo Imperial Palace, and Tokyo Dome. Sensoji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

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Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 337 out of 414 reviews
Rating 8 - Good. 54 out of 414 reviews
Rating 6 - Okay. 12 out of 414 reviews
Rating 4 - Poor. 7 out of 414 reviews
Rating 2 - Terrible. 4 out of 414 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dessislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back !
Stayed 7 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great location, amazing staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Risal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental Tokyo was a fantastic way to begin our Tokyo tour! We stayed here for 4 nights prior to our cruise and absolutely loved the hotel. Staff was professional and delightful to be around, food was great in the restaurants and room service. Rooms were spacious, comfy and clean with amazing views of the Tokyo skyline!
Stayed 4 nights in Mar 2025

8/10 Good

Ziya

Liked: Amenities, property conditions & facilities
Good hotel, but probably you do not get not what you’d expect from a Mandarin property. The concierge stuff was poor, hotel rooms need an upgrade.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views. Extremely attentive and polite multilingual staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely five star service, location and customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregg

good stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Aleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and stunning views
Stayed 3 nights in Dec 2024

10/10 Excellent

Guerino

Liked: Amenities
Incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like about this hotel. It is fabulous. So relaxing. It was hard to leave it to go out and see Tokyo; I could have stayed there the whole time! We decided that we had the best food of our trip in the Oriental lounge on 2 occasions. Would recommend this hotel to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Louise

Liked: Staff & service, amenities, property conditions & facilities
Great location for getting around Tokyo by subway or walking. Lounge area too small and not very inviting. At the prices if this hotel, mini bar items should be included ( except alcohol) .
Stayed 5 nights in Feb 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic vacation!

We had an amazing stay! Excellent service, fantastic amenities, and overall a standout experience.
Stayed 5 nights in May 2024

10/10 Excellent

Yuen Leung Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and service
Stayed 4 nights in Jun 2024

10/10 Excellent

Keizo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit surprising that the Mandarin Oriental Hotel in Tokyo isn’t as well known as some other luxury hotels near Tokyo Station. Perhaps its slightly more distant location plays a role. However, it was one of the best hotels I’ve stayed at in Tokyo, offering a perfect blend of contemporary elegance and traditional ambiance, along with exceptional service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wang Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great service and great sushi
Stayed 4 nights in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental always provides top notch service and is a home from home. Staff are welcoming and always courteous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful luxury hotel

Great hotel with very friendly and courteous staff. Beautiful rooms with very comfortable beds and great views. The Italian restaurant was also great.
Room
Bed
Room View
Stayed 1 night in Mar 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay. Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Stayed 1 night in Nov 2024