Starwood Capital The South hotels

"Positives - Full Gym - For a hotel- (Dumbells from 5lb - 100LB) - Sound Proofing in rooms Is great (Can’t hear screaming kids in adjacent rooms) - Multiple hot tubs, Sauna, Pool, Waterpark(mini) - 6 Min to Disney World Parks - Free amenities -$15 per Night Parking - Free breakfast Buffet before 11am *Overall* Not a “Premium resort”, meaning, if you’re looking for a resort with beach access, massages, included drinks, ect. This is not it. - But, it is a very nice, comfortable, reasonably priced hotel with plenty of free amenities that go the extra mile. - Rooms are Clean, brand new, staff is friendly. Experience exceeded my expectations - Giovanni was amazing! "

"The response time from the staff was excellent and accommodating."

"Nice just charge you for parking which is crazy elevator crash the whole time there jacuzzi tube didn’t work but overall 7.5 out of 10 clean and friendly people will help the best they can"

"The Hotel is perfectly located and so reasonably priced. Couldnt ask for anymore"

"Room wasn’t clean upon arrival. Cabinet doors were hanging crooked . Kitchen wasn’t stocked with proper utensils, cooking related pots/pans etc. the pool and lazy river were both quite nice. "

"Although the resort was pretty in the public areas, our room was never cleaned properly. They never vacuumed, so there was residual sand all over the floors in our room, hand soap that dripped on the bathroom sink our first night there and was never cleaned up by housekeeping. Also, our room was never restocked with waters and coffee as stated it would be all 4 days. The two public pools were on the smaller side, nicely heated but very crowded . The service to order drinks on the beach took 30+ minutes, it’s much faster to walk all the way to the bar yourself. Next time we will stick to flying to all inclusive resorts out of country, we always have much better experiences with that choice. For the price we paid , we would’ve had a much better experience elsewhere . The gratuity is already including in everything, could be why service wasn’t great "

"Excellent location for late night arrival into Orlando! Great room & comfy bed, nice & quiet! Casual dining was extremely enjoyable too! Great server who took her job to another level! The crayfish chowder is a winner for sure"

"Fleas in the beds, dirt on the floor. Not enough staff checking in guests so a long line formed. Other that that, everything else was fine."

"Great!"