「The location is great and nearby the ferry pier.
But the hotel is not in good maintenance at room, the toilet ceiling have a lot of dirty water marks, it looked disgusting. I booked a lakeview room that cost £250 a night, but not worth it, the room is really dilapidated, even they don't have a refrigerator at room, I needed to keep my birthday cake in their restaurant. The room price wss including the breakfast but it was lack of choice, they serve breakfast until 10:30 am, when I ordered...
「My stay at the Shakespeare was short but will be remembered as a really good experience. I felt like a truly valued customer, everyone was so friendly and helpful.
The room was good and the bed was huge!! It was 2 lovely nights sleep, nice hot shower in the morning followed by a cooked breakfast. It really set me up for the day.
I would most certainly revisit and can recommend it for a good place to stay in Kendal.」
「Heather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.」
「The internet connection is unstable. Other than that, it’s great place to stay. Friendly and competent staff. Clean room. Great bar. The hotel is within talking distance to the Lancaster train station (ca. 13-15 min) and local bus stops (ca. 5 min.)」
「A beautiful hotel . Lovely staff nothing too much trouble very clean lovely bedroom with tea/coffee making facilities.. they even put a tv out In the courtyard so guests could watch the FA cop final !! Will definitely be back !」
「overall good. spacious and clean but somehow there is sewage smell nor sure where it comes from as the bathroom is very clean. otherwise it is good overall」
「We had a very warm welcome on arrival. The staff here were very friendly and helpful. Very dog friendly and it was great we could eat with our dog in the bar. The family room was very clean and good size. Not a great view of the fire escape but it didn’t matter for one night. In a great location in the seafront and easy to park outside on the road for free. 」
「We thoroughly enjoyed our overnight stay and would return if we were in the area again. The room was beautifully decorated and spacious. Breakfast was excellent- we didn't have an evening meal. 」