Search Apartments in Southern Cook Islands

"Beautiful spot on the beach. Rooms are tidy. Staff are excellent."

"The staff were delightful. However if you react to mosquitos then definitely stay away from this hotel. From the moment I arrived I was being bitten. The hotel is totally open there is no escape. I was eaten alive in the gym to such an extent I had an allergic reaction and needed steroids. The room was average, I was disappointed. I spoke to reception regarding the possibility to upgrade but the hotel was full. In the room I had there was no mosquito net and the sliding door would not close properly. The bed was comfortable but I did not sleep too concerned I could not lock the door and for fear of more mozzie attacks. The duty manager kindly gave me her anti-mosquito plug after I complained to Expedia. My first plea for assistance fell on deaf ears - no we don't have those, no we have no mosquito nets around the bed. I decided to leave early (or end up in hospital) but the only flight I could get was the first one in the morning before a manager arrived to discuss a refund. The complaint is still on-going the hotel are refusing to refund the 2 nights I was not at the hotel. Expedia have offered "points". At the point of checking in there is a note about Dengue Fever! I feel the hotel failed to keep me safe and respect my circumstances and Expedia have not been able to secure a better outcome. I was desperately disappointed but I did enjoy an unexpected 2 further nights in Raro where the hotel Nautilus went out of their way to assist in keeping the mozzies away."

"Awesome pool area, such lovely staff and such a wonderful part of the island to snorkel off"

"Our Kia Orana villa was superb. Right from when we booked, the communication with Sane was superb, and that quality was reflected in the villa itself which was very well appointed and met every superlative said about it. If we go back to Raro, we will be looking to stay there again"

"Amazing resort will definitely be back one day "

"Never heard back from staff"

"Bar was good"

"We stayed at the Islander Hotel for our last night in Rarotonga before heading back to Australia the following morning on an early flight. Staff were lovely. The room was ok but a few stains on the bed head put me off! Bed was comfortable. There was a t.v in the room but no remote and didn't seem to be working at all. Went across to the restaurant for meals. Good views, food well priced, good entertainment on. The beach bar does play music til around 10.30-11pm so no chance of an early night, although appreciated that they do turn it off at a reasonable time. This hotel is basically across the road for the airport so very convenient for an overnight stay. "

"Wonderful resort with great customer service and slso lovely rooms and great restaurant "