Find Shopping Hotels in South Reno, NV

"On the upside, the staff was friendly. One notable exception took place when I was walking the casino floor in search of an electronic craps game. I stopped an employee who was wearing a suit and appeared to be a manager or casino host and asked him if there were any in the casino. He gave me a definitive "No, there aren't" and then he walked away. About 30 seconds later, I found one. Our room and its location were a tremendous disappointment, especially given the price I paid and the set expectation that it would be a "luxury experience". The room was in the West Wing, which was a very far walk from the rest of the property, only accessible by going outside and walking through an employee area, and in a building which was clearly dated. The room itself was on a par with a Best Western more than a "luxury" resort. The refrigerator did not work, the room got warm (even though we had the thermostat set to 67), it was small, two of the dresser drawers kept sliding open , and the showerhead had little coverage. We were here to celebrate my wife's birthday and I chose Peppermill because it was presented as an upscale experience. I would not stay here again. "

"Wish the showers in cedar tower were full showers and not bathe tub with shower."

"Didn’t go to the spa"

"Amazing property and staff"

"Clean rooms and very nice. Very good buffet. "

"Front desk service is terrible "

"Hotel room is adequate but could use a refresh."

"B"

"The room was clean, the staff was polite and helpful. My only complaint is the walls are thin and you hear everything. The front office offers free ear plugs. You definitely need them. The location is close to the convention center."