Four Seasons Sierra de la Laguna hotels

"I’ll start with this was not out first time at Grand Fiesta Americana Resort and I am somewhat biased with the morning omelets. I will say there is a wide variety to choose from for the breakfasts, the fresh fruit definitely taste diffident in Mexico, in a positive way. The staff is very friendly and speak great English, so that helps with communication and planning during your stay. The rooms get tended to daily, so the fridge stays full on snacks and drinks (if you have the all inclusive package, which we highly recommend). I was surprised we didn’t get towels made into animals this time, which was a first. The outdoor pools, we split our time between the swim up bar and the infinity pool due to the great view of the ocean. My girlfriend and I woke up every morning and watched the whales spray and jump in the ocean. Get an ocean view if you have the option, the view from our balcony was so beautiful. The food for dinner was delicious, we didn’t have the sushi this time, but did have the Italian restaurant twice. Definitely eat at The Steak House, as the lobster was perfect pairing with the rib eye. I will say these two things, the Italian Restaurant should serve breakfast or lunch also, it is a wasted opportunity to eat a delicious meat and enjoy the view, when the Italian restaurant only serves dinner. One last thing, the water polo pool should have more scheduled activities for those that want to play. I’m confident this staff would be great planning this."

"Pool was nice , staff was nice, front desk guy was rude both times I encountered him. Food was like cruise food was not that impressed!"

"Loved the loungers in the pool!"

"Room was very damp with the humidity. Near the highway which was loud all night. Garbage truck comes twice a week and is also loud. Blackout curtains failed at their job. Room wouldn’t cool past 19 Celsius. But…. Room a nice. Clean and tidy. Shower had room for two people. "

"Great properyy, plenty of available pool chairs at least our week (early April). Had activities each day like pool games, bingo, blackjack, volleyball, etc. Kids things as well. We had a 1 bedroom that was nice with balcony. Food and drinks were good. Great fitness center. Things to improve - room cleaning came at different times, which did interrupt us a returning to room a couple times in one week stay. Property is big which is good but you’llget your steps in. "

"The rooms are beautiful and updated and great view, pools super nice. Very nice spa. Service however is slow- at check in, at breakfast, at the pool and housekeeping didn’t arrive til 4pm. Had a nice stay but would expect better service for the price. "

"Staff was great, property was beautiful. My kids really enjoyed the infinity pools and the movie on the beach was lovely. The room was a great size and we appreciated having a separate space from the kids to decompress. Two outdoor patios attached to our suite were great for meals and drying swim clothes. lol. Shoutout to Tomas at the pool!"

"This resort was incredible and very clean. The food was good overall. The staff was so welcoming and helpful. I would definitely recommend "

"It was a nice resort. Wasn't too crowded. The food and drinks in specialty restaurants was really nice. The drinks near the pool area or other cafes were ok. The beach area was clean and nice, although we could not get into the ocean. The entertainment activities were fun although they were too loud throughout the day. Perhaps they could schedule a quiet time from 1.30-4.00pm to allow the silence and the waves to relax those lying by the pool and enjoying a lazy nap after a heavy brunch. The night activities were fun. We also enjoyed playing pickle ball, TT and the pool. Nice place if you want to just decompress and not do much. "