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"The view and the lication"

"There is no laundry facilities on property but other than that great. "

"Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great. "

"Hakone Kowakien TEN-YU delivered exactly the kind of “only-in-Japan” immersion we were hoping for—arriving to find yukata waiting in the room, then wearing them to both dinner and breakfast made the whole ryokan experience feel authentic and fun. The entire property has a spa-like calm: steam rising from the open-air onsen, pine trees framing every window, and soft koto music in the halls. Staff were gracious to the last detail, guiding us through the kaiseki meal and making sure even our brief one-night stay ran smoothly. My only real regret is that we couldn’t stay longer; TEN-YU is the kind of place where you instantly relax and wish you’d booked another day just to soak, stroll, and repeat. "

"good services"

"Very close to airport, nice trial along the bay for relaxing hike, walk, run and bike."

"Short walk from Yokohama station. The convenience store downstairs was very usedul. My daughter loved public bath in B1. Overall we enjoyed 2 night stay in Hotel Plum very much. Reasonable yet it has everything we need. "

"Loved how close to cruise port it was. Staff were super friendly and so helpful and knowledgeable."

"Room was appropriate size for 4 of us, staffs were very polite and responsible. Breakfast was amazing. Location is also amazing for shopping for anything! Highly recommended! "