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"Our favourite stay of our time in Japan- the hotel impresses in every way, and the number of things offered without additional cost makes it an excellent value as well. Highly recommend. "

"Beautiful hotel. Very spacious room. Excellent staff. Everything was very modern. Very close to the cruise port. Only cost 500 Yen taxi to get to the port. Would love to stay here again. "

"Loved the staff and how they treated everyone with respect. "

"The friendliness of the staff and the cleanliness of the property is great! Hats off to the Manager, Ms, Amano for her help in finding my brand new cellphone. She went out of her way in searching for it. Luckily, a Japanese guy found it and gave it to the Police. What a great country and very honest people! Mr Yamahuchi is very approachable and friendly. This hotel is highly recommended!!"

"The weather was perfect, staff very pleasant, breakfast was delicious and stunning views from the reception desk and our room! "

"It’s a great place to stay. Easy to get anywhere in Tokyo from bashamich station. "

"The hotel did not have a fully accessible room for disabled guests. We have already contacted the hotel regarding this, so we were informed ahead of time, so we knew what to expect, but still it was a little more challenging than we expected. The rooms were considered "barrier-free" and we were provided with bathroom chairs and shower mat to help so it was sufficient. However, the toilet did not have a railing which was difficult for my parent who had a mobility challenge. The bathroom also had a separate toilet with a door which can be a challenge for a mobility challenged guest. I hope that in the future, the hotel can make a few rooms modified and be available for fully disabled guests' needs. The hotel lobby had a fully accessible bathroom which was very helpful. All hotel staff was very helpful and the location was excellent. The view from the room (the bay view) was spectacular. We will consider staying here again. Thank you."

"Everything about the stay was excellent - ideal location, comfortable bed, clean room, good amenities. Customer service was truly outstanding at the hotel and beyond. I mistakenly left my jacket behind. The communication to find and forward the lost property to me deserves many more than the full 5 stars. Thank you!!"

"We were very satisfied with our stay at this hotel which included the buffet breakfast. Excellent selection of food and vegetables. Very well organized with helpful staff. We highly recommend this hotel. "