Highgate Independent Shell Key Preserve hotels

"Loved the hotel, pool, staff and location"

"Yes "

"Very disappointing experience at The Don CeSar. The price per night is high, but the reality of the hotel is completely different from what is shown online and on social media. The overall condition of the property felt poorly maintained, outdated, and far below the level expected for a hotel with this reputation and pricing. The room cleanliness was unacceptable, especially the bathroom, which was honestly disgusting when we arrived. It made the stay uncomfortable from the very beginning. For the amount of money being charged, basic cleanliness and proper maintenance should never be an issue. The advertising creates expectations that the hotel simply does not meet in real life. The only positive part of our experience was Nick at check-in. He was very attentive, professional, and kind from the moment we arrived, and truly the only person who made us feel welcomed. Overall, very disappointing and absolutely not worth the price."

"The beach bar and wait-staff was great. Rooms were decent, dated and redone. Bed was SUPER cozy and pillows were amazing. The pool area wasn't very clean, specifically the hot-tub. Access to the beach was AMAZING."

"Yes, this hotel has some deficiency however, I’m going to tell you that it is definitely a vibe and for that I gave it at least four stars. It felt like an island vibe.. lots of seating on the beach. Great drinks. Great music. And great entertainment. I know I will definitely come again. PS. I think my hotel money went to the mattress of my bed because that was one of the best sleeps I ever had."

"Akin to a motel 8. Really unhygienic, loud despite promising quiet rooms, and terribly inconsiderate, rude staff. "

"Fantastic helpful staff. Great location to walk on the beach and enjoy sunsets. Definitely dine at Sloppy Joe's."

"It was a wonderful stay. Breakfast was incredible and the staff were amazing. I would stay there again in a heartbeat!"

"Staff was excellent. Location is great. Just make sure you check what you have to cook with before buying groceries. I bought eggs and pancake mix only to find 2 pots in the cabinet (one was dirty). No skillets or frying pans at all."