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"Staff were very helpful. There are some renovations ongoing at the moment. I was initially given a room that was still being renovated, so walked into a room with dust sheets on the floor and missing furniture. Staff were very apologetic and gave me 2 complimentary drinks at the bar while they prepared another room. Breakfast was amazing, really good quality and delicious"

"Clean hotel , room bland functional, expected more character and space in room for price. Small fridge useful, excellent location. Stayed as close to town hall for concert"

"Hi, nice hotel, friendly staff, room wasn’t serviced/cleaned for our overnight stay. Great location."

"Pros: parking and good central location. Well priced. Cons: tired and dated rooms. Too warm despite turning the thermostat right down. Helped by opening window but loud road noise so not ideal. No bottled water in the room. Got phoned by reception at 7.15 am to come to our room to access the safe and retrieve the passports of previous guests! Not the wake up call I wanted on what was supposed to be a relaxing weekend. Staff member was lovely and very apologetic and offered us free breakfast. nice gesture but not one that was of any use to us. Check out the following day - no questions asked about our stay - I had to ask who I could give feedback to. Just not very interested and no other compensation or gesture for poor stay offered. Won't be back!"

"The room was clean, the staff were always very friendly and helpful. "

"Excellent location; lovely room helpful staff and delicious breakfast. Good parking with electric charger available too"

"Absolutely horrible experience. Forget complimentary water bottles—there wasn’t even a glass available in the room. When I contacted reception, I was told I needed to earn points just to access such basic amenities. That’s completely unacceptable for a hotel of this standard. I would genuinely prefer staying in a budget hotel over paying premium rates for Hilton. Extremely disappointing, and I won’t be choosing Hilton again."