雪菲爾Spa 飯店，旅行前必看！

「This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back....

「Comfortable and spacious room, great location if travelling as close to M1 but not too close, and a very good buffet breakfast」

「The staff, especially Reception and a young blonde-haired lady who had only been there about 3 weeks were exceptional. Having the bar & the restaurant on the top floor is a bit odd, but it is comfortable. The food in the restaurant was very poor as was the quality of the wine. The gentleman acting as Maitre was brusque, untidy and unwelcoming. We booked our table for 7 and were prompt. But he wanted us to have courses in rapid succession. When we asked for a pause his response was that it was...

「Food was good quality, bed was comfy. Hotel was under staffed, drinks are expensive and parts of the hotel are tired.」

「Quality of breakfast could be improved. Room was an oven, even with a medocre fan. Price quoted on Expedia didn't make it obviously clear that the Spa facilities were not included in the quoted rate. So, I paid a lot more than I would have...」

「As a place to stay it was okay. There was no restaurant as it is being renovated, luckily there was a good Indian restaurant virtually opposite. Parking is £3 per 24 hours unless included in your booking. Breakfast was okay but mainly carbs. Would I stay there again probably not」

「A well run house and good food」