Find Hotel with a Concierge in Shangri-La

Excellent stay! We loved it.

大管家-萱萱“真的是非常热情贴心，对客户照顾得非常周到。我们从心里十分感激她的帮助。

Amazing staff and they take care of you. I have never seen such friendly staff!

I stayed in the Suite at Hotel Indigo Lijiang Ancient Town, and it was truly remarkable. The traditional courtyard is gorgeous, quiet, and feels like a peaceful haven—yet it’s just a 5-minute walk to everything in the ancient town. The suite itself is top-notch: comfortable, spacious, and beautifully designed with local character.From the moment I checked in, the staff's warmth and hospitality were incredible. Unfortunately, a bad hit of altitude sickness meant I was in no condition to enjoy the...

The place is beautiful. Love the suit, it is clean and is inside the town. Close to everything.

Loved the hotel, excellent stay, environment, and Lijiang Old Town is walkable with many anemities. Definitely recommend. Staff is friendly, very friendly and quick to respond.

Tucked away in a tiny village, this hotel is a true escape where the only sounds you hear are those of nature. It’s the perfect place to unwind and recover from the fatigue of high-altitude travel—peaceful, refreshing, and deeply calming. The property itself is expansive, set on beautiful grounds with a flowing river and a scenic lawn. I stayed in a stunning two-story detached Tibetan-style cottage, beautifully designed with an eye for detail and cultural authenticity—it was both luxurious and...

I booked to stay in this hotel by customers reviews in this app. Although the price to stay is on the higher side, but I think it's worth. The location is right in the center of the ancient town. However, this is a little crowded. If you don't mind the crowd. But if you are strictly for peace of mind, relaxing holiday than you better pick a hotel out of this location. The customer service in this hotel was great and food was good too.

Bandu Inn is ideally located in Shangri-La, just a 10-minute walk from the center of the Old Town. The whole service team is exceptionally warm, friendly, and professional, always greeting guests with a smile. Xiaoya, the night-shift staff, helped us a lot with her outstanding service. The inn also offers excellent amenities and services, including luggage assistance, travel advice, and complimentary pick-up and drop-off service from and to the high-speed railway station. The rooms are very...

The staff was very helpful

Wonderful room and staff. Beautiful property,

Good location and walkable to the old town

What can I say. I loved the hotel and staff. Yang is very helpful and speaks excellent English. He met me on the street where my taxi dropped me off and took me up to the hotel (it is up some stairs) and carried my suitcase for me. He will provide you with a map of Old Town Lijiang and explain how to reach the various locations. The hotel is nice with a lovely courtyard and my room had a view of the Snow Mountain as well as the landing outside my room. The hotel has 2 floors, so no...

Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.

We spent one night before flying out of China. The staff were very helpful and friendly despite our language barrier. They also arranged transportation to the airport. Breakfast offered American as well as Chinese options.