Shangri-La 5 Stars Hotels

"beautiful hotel which was a wonderful quiet place to rest very close to the old town, but also easy to reach by car. excellent food. the staff were friendly and kind, Joy and Siven at the front desk helped me feel very comfortable here."

"Overall a great experience"

"Wonderful room and staff. Beautiful property, "

"Breakfast was traditional, but not on property had to walk to other property to eat, short walk, no safe in room to hold items, no iron, as stated 1 minutes walk to old town, property is in old town , had to call to find location, they came and walked us to property, that's why 4 stars , and local person said they have free shuttle to airport, he asked for me and had free shuttle ride the day I left ,"

"Had a wonderful day at this Hotel over the Easter weekend Abby from the front desk was fantastic!"

"Wonderful experience and unique location, will come next time "

"This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely...

"The hardware of this hotel is good but staff are not very customer oriented except for the front office manager called Candy. She's very helpful and has very good customer service skills. Avoid rooms facing entrance, its very noisy at night because other tourists are dragging their luggage onto the stone pavement right outside the entrance . Our room came with breakfast but it is not worth getting up for. The breakfast room is not inside the hotel and is down the road in another building....