「I booked the room for my husband & son who were going to the zoo Tues. morning. The car broke down, stranding them on the road. I contacted the hotel to see if we could get our fee waived due to circumstance (can provide proof of breakdown). They said only Expedia could waive fee. Expedia said it was up to hotel & they spoke to hotel & said I'd get an email. So far, the only email from Hampton is this. "How was your stay?"
Well, I really DIDN'T enjoy paying over a hundred and eighty five...
「I booked the room for my husband & son who were going to the zoo Tues. morning. The car broke down, stranding them on the road. I contacted the hotel to see if we could get our fee waived due to circumstance (can provide proof of breakdown). They said only Expedia could waive fee. Expedia said it was up to hotel & they spoke to hotel & said I'd get an email. So far, the only email from Hampton is this. "How was your stay?"
Well, I really DIDN'T enjoy paying over a hundred and eighty five...
James